NICE inContact Receives Highest Scores in Both Western Europe and North America Use Cases in Gartner…
Tag: Gartner Magic Quadrant
Puzzel Challenger in Magic Quadrant for Contact Centre Service
Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Centre as a Service, Western…
Content Guru Leader in Gartner Magic Quadrant
Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant…
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as…
Puzzel Improves position in Gartner’s Magic Quadrant
Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact…
MatsSoft Positioned in Gartner Magic Quadrant
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a…
NICE Magic Quadrant for Workforce Engagement
NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management, Placed Highest in Ability…
Puzzel in Gartner Magic Quadrant for Contact Centre as a Service
A Consistent Challenger – Puzzel included in Gartner’s Magic Quadrant for Contact Centre as a Service,…
mplsystems included in 2017 Magic Quadrant for CRM
mplsystems included in the 2017 Magic Quadrant for the CRM Customer Engagement Centre for the third…
Teleopti Positioned In Gartner Magic Quadrant for Workforce Management
Teleopti positioned in the Gartner Magic Quadrant for Workforce Engagement Management Teleopti placed in the Magic…
mplsystems Visionary In Gartner 2016 Magic Quadrant
mplsystems named Visionary once again in Gartner’s 2016 Magic Quadrant for Contact Centre as a Service…
Interactive Intelligence Visionary in Gartner Magic Quadrant
Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…
Intelecom Gartner Magic Quadrant for Contact Centre as a Service
Intelecom Positioned as a Challenger for the second consecutive year in Gartner’s Magic Quadrant for Contact…
Content Guru in Magic Quadrant for Contact Centre as a Service
Content Guru Positioned as a Challenger in the 2016 Gartner Magic Quadrant for Contact Centre as…
Interactive Intelligence Named Leader in Magic Quadrant for Contact Centres
Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure…
Sitel Positioned as a Leader in Gartner Magic Quadrant
Sitel Positioned as a Leader in Gartner Magic Quadrant for Customer Management Contact Centre BPO for…
Verint Recognised in Magic Quadrant for Customer Engagement
Verint Recognised in Magic Quadrant for Customer Engagement- Gartner Recognises Verint as a Leader Positioned Highest…
mplsystems Positioned in 2015 Gartner Magic Quadrant
mplsystems have been positioned as a Visionary in the 2015 Gartner Magic Quadrant for Contact Centre…
BT Leader in 2015 Gartner Magic Quadrant for Contact Centres
BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as…