Ultracomms Showcase Pioneering Payment Technology at Summit

Ultracomms to showcase its pioneering telephone payment technology at major industry summit in Manchester Ultracomms will…

Keep Calm & De-scope – PCI Compliance for Contact Centres

Puzzel and PCI Pal present; Keep Calm and De-scope… PCI Compliance for Contact Centres Date: Thursday…

Ready to take Contact Centre Planning to the next level?

Are you ready to take Contact Centre Planning to the next level and accelerate your success…

Turn your Contact Centre into a Customer Engagement Centre

Your customers’ experience has never been more important and levering intelligent contact centre technology can ensure…

Ultracomms To Partner with DOTS at Major UK Conference

Ultracomms to partner with DOTS at major UK conference exploring innovative customer engagement technologies Ultracomms is…

Winning Through Excellence in Customer Relationships

How To Be A Driver and Not A Dinosaur: Winning Through Excellence in Customer Relationships Tuesday…

Exceptional Customer Experience, People, Process & Tech

Puzzel’s annual customer experience event attracts over 150 contact centre, customer service, telephony and I.T professionals…

Puzzel announces speaker line-up for Get Connected 2018

Puzzel announces speaker line-up for Get Connected 2018 Contact centre event on Wednesday 27th June 2018…

G-Summit London 2018 – Registration Now Open

Genesys – G-Summit London 2018 Registration is now open for G-Summit London 2018, which gathers visionaries,…

Puzzel Contact Centre Conference: Get Connected 2018

Puzzel’s annual customer experience event attracts over 150 contact centre professionals across the UK. Join Puzzel…

Register Now for Aspect’s Engagement Analytics Session

Last chance: register now for our Engagement Analytics Lunch and Learn session Engagement Analytics is the…

Content Guru to Electrify Customer Engagement at Utility Week Live

Content Guru to Electrify Customer Engagement at Utility Week Live From 22nd to 23rd May 2018,…

The Dangers of Standing Still With Legacy Systems

Digital transformation and cloud migration are presenting unprecedented opportunities for contact centre performance. Equally, obsolescence in…

Aspect Software: Engagement Analytics Lunch & Learn Session

Have you registered for Aspect Software’s Engagement Analytics Lunch and Learn session? Engagement Analytics is the…

Visit Aspect at CCC Expo, Excel London 2018

Join Aspect at the VIP Lounge (Stand 2400) at CCC Expo, Excel London 2018 and discover…

What does GDPR Really Mean for my Contact Centre Operations?

The new European General Data Protection Regulation (GDPR) will come into force across the EU on…

Noetica To Reveal How Predictive Dialling with 0%

Noetica To Reveal How Predictive Dialling with 0% – Dropped Calls is now Possible Call &…

Automated V Human Agents – Finding the Right Fit

Customer Contact Week (CCW) Europe, asked 4 customer contact experts for their advice on chat bots,…

Maximising the value in your Contact Centre Conversations

Join Ember to hear 3 powerful Ember Talks delivered by award-winning customer engagement specialists. Ember’s talks…

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