1 Day Left to Enter UK National Contact Centre Awards 2017
The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact Centre Awards close tomorrow.…
CCMA
Less Than A Week to Enter UK National Contact Centre Awards 2017
The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact Centre Awards close in…
UK National Contact Centre Awards Maximise Your Chances of Success
Entries for The UK National Contact Centre Awards close 28th February with the prestigious event taking place 16th May 2017 at…
Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards The UK National Contact Centre Awards are the longest established…
4 Weeks Left to Enter UK National Contact Centre Awards 2017
4 Weeks Left to Enter UK National Contact Centre Awards 2017 The CCMA UK (Call Centre Management Association) announces that…
Learning and Development in the Contact Centre
Learning and Development in the Contact Centre NRG & CCMA “Supporting Contact Centre Colleagues through Change with Creativity’’ Integration, Creativity…
contact-centres.com Announce Winners of Awards 2016
At contact-centres.com we’re not ones to hand out industry awards as we tend to leave it to those good folk…
UK National Contact Centre Awards 2017 Open for Nominations
UK National Contact Centre Awards 2017 Open for Nominations – with new Team and Organisation categories The CCMA UK (Call…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a full house at the…
So Why Should I Attend Customer Contact Expo?
So Why Should I Attend Customer Contact Expo? – Ann-Marie Stagg, CEO of CCMA, gives 5 reason why, like her,…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact Centre & Customer Service…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie Stagg, CEO at the…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA (UK) reveas some insider…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed that there will be…
Two Weeks To Enter Contact Centre & CS Awards
Two Weeks until entries close for 2016 European Contact Centre & Customer Service Awards Sabio, this year’s lead partner for…
ECCCSA Awards – So How Does the Judging work?
How does the ECCCSA judging work? This year’s ECCCSA Awards have an even more robust judging process than before. It…
Contact Centre Fraud – The Facts CCMA Seminar
Contact Centre Fraud – The Facts revealed in a half day seminar hosted by the CCMA Contact Centre fraud is…
UK National Contact Centre Awards 2016 and the winners are….
UK National Contact Centre Awards 2016 and the Winners are…. I have always had the opinion that an industry is…
European Contact Centre & Customer Service Awards 2016
European Contact Centre & Customer Service Awards 2016 – Nominations open 1st May 2016 You may have heard that the…