UK National Contact Centre Awards Winners Announced
– Winners announced at a gala dinner at The Brewery in London last night (15 May) – The industry’s largest…
CCMA
Judges Prepare For Questions about ECCCSAs
Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…
ECCCSA Awards 2018 Now Open for Nominations
European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…
Nominations close for 2018 UK National Contact Centre Awards
Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to last year • Face-to-face…
Last Week for UK National Contact Centre Awards
– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit walks you through the…
10 Days Left to Enter the UK National Contact Centre Awards 2018
The CCMA UK (Call Centre Management Association) announces that nominations for the 23rd UK National Contact Centre Awards close in…
6 Great Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due to the strategic important…
Reasons to Enter the UK National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due to the strategic important…
Why you should enter the UK’s largest contact centre awards
The UK National Contact Centre Awards are the largest and longest established contact centre awards for the UK. These awards…
UK National Contact Centre Awards 2018 Open for Nominations
The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd UK National Contact Centre…
Venue Validates ECCCSA Position as Largest Awards
Venue validates ECCCSAs’ position as largest Contact Centre Awards in the sector – Largest venue to host the European Contact…
Raising The Profile of North East Contact Centres
Raising the profile of the North East contact and shared services Contact centre professionals collaborate to change perceptions and support…
NRG Changing Perceptions of Contact Centre Careers
NRG lead the way in changing perceptions of customer contact careers NRG is part of a new initiative driven by…
ECCCSA 2017 Shortlist Announced Let The Judging Begin!
ECCCSA 2017 shortlist announced as tickets for the Awards Dinner go on sale – Belgium, Bulgaria, Germany, France, Greece, Hungary,…
ECCCSA2017 Let the Awards Competition Begin!
ECCCSA2017 competition is on – 17 European countries represented – 39% increase in entries compared to last year – 50%…
CCMA Masterclass: The Bots are still coming
The CCMA have announced a re-run of their popular one-day Masterclass ‘The Bots are still coming’ delivered by industry expert…
ECCCSA Select Industry Experts To Judge Awards
– ECCCSA Judges represent Europe’s top customer contact professionals – ECCCSA Judges handpicked for their experience and knowledge – …
UK National Contact Centre Awards 2017 Winners
On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were announced to a full…
European Contact Centre & Customer Service Awards
17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate the ECCCSAs in its…