Ann-Marie Stagg Recognised With Award by CCC
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact…
CCMA
UK National Contact Centre Awards – Winners Announced
UK National Contact Centre Awards – Winners Announced – Winners announced at a gala dinner at The Brewery in London last night (14 May)
Nominations Close For National Contact Centre Awards
Nominations close for 2019 UK National Contact Centre Awards – 25% increase in entries compared to last year – Face-to-face…
Final Day for Contact Centre Awards Nominations
Final Day for UK National Contact Centre Awards Nominations – Nominate individuals and teams for free on the awards website…
UK National Contact Centre Awards – Toolkit
Download the 2019 UK National Contact Centre Awards Toolkit and watch the Webinar recording The CCMA have put all the…
UK National Contact Centre Awards – Register for Webinar!
UK National Contact Centre Awards 2019 If you want the best chance of getting your written nominations through to the…
CCMA Celebrates 25 Years As Advocates of Contact Centre Industry
CCMA celebrates 25 years as advocates of the contact centre industry “2019 is predicted to be a profitable and high…
Nominations for Contact Centre Awards Now Open!
The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest UK Awards programme in…
UK National Contact Centre Awards 2019 Nominations
UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and teams for free on…
Content Guru Become Call Centre Management Association Partner
Content Guru, the leading European cloud contact centre and customer engagement technology provider, has entered into a partnership with the…
New Categories at ECCCSAs Reflect Changing Industry
• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee engagement and growth of…
ECCCSA Early Bird Offer Closes Soon – Enter NOW!
• Early Bird Offer helps organisations maximise recognition opportunity • ECCCSA offers are one entry at a reduced rate and…
BGL Group Picks Up Awards at UK National Contact Centre Awards
BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is celebrating once again after…
Mark Lonie Recognised at UK National Contact Centre Awards
Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards,…
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at the UK National Contact…
UK National Contact Centre Awards Winners Announced
– Winners announced at a gala dinner at The Brewery in London last night (15 May) – The industry’s largest…
Judges Prepare For Questions about ECCCSAs
Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…
ECCCSA Awards 2018 Now Open for Nominations
European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…
Nominations close for 2018 UK National Contact Centre Awards
Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to last year • Face-to-face…