UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and…
Tag: Awards
Ventrica Takes Home Silver Award at the ECCCSAs
Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership…
Webhelp & SKY Scoop Hat Trick of Awards
Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home…
European Contact Centre and Customer Service Awards 2018
Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best…
TTEC Wins Best Pan-European Contact Centre Award
TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards…
Contact Centre Network Northern Ireland Awards
Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry…
Geoffrey Insurance Contact Centre Win at Choice Awards
Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider,…
Outsourcer Webhelp Nominated For Contact Centre Awards
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing…
Search on To Find North East’s Contact Centre Superheroes
Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise…
ECCCSA 2018 Finalists Announced as Tickets Go On Sale
ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations…
Record number of Entries to ECCCSA Awards
Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations…
Last Day To Enter The ECCCSA Awards 2018
Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know…
Echo Managed Services Takes Home SWCCF Award
Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the…
Winners Rave About ECCCSA with Less Than 2 Weeks to Enter
With less than two weeks until the opportunity to enter the European Contact Centre and Customer…
Business Systems Awarded ‘Partner of the Year’ 2018 by NICE
Business Systems – Champions Cloud Interactions as NICE LTD’S – ‘Partner of the Year’ 2018 Sharing…
Arvato CRM Solutions Named as Contact Centre Leader
Arvato CRM Solutions Named as Contact Centre Outsourcing Leader for second consecutive year • Arvato CRM…
CallMiner Recognised as Having the Most Advanced Speech Analytics Functionality
Leading Independent Research Firm Recognizes CallMiner as Having the Most Advanced, Enterprise-Ready Speech Analytics Functionality CallMiner…
New Categories at ECCCSAs Reflect Changing Industry
• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee…
Content Guru Ranked in Ventana Cloud Contact Centre Index
Content Guru Ranked in 2018 Ventana Research Cloud Contact Centre Index Cloud contact centre and customer…