Contact Centre Awards – Final Call

Contact Centre Awards – The final call has been made to contact centres across the North…

Contact Centre Outsourcer TCC Business of the Year

Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…

Webhelp UK shortlisted for three prestigious awards

Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…

Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution

Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution – Noble Systems have announced that…

NICE Receives Two Contact Centre Awards

NICE Systems Receives Two Contact Centre Awards for its Ground-Breaking Contribution to the Industry and Product…

Noble Systems Receives Contact Centre Technology Award

Noble Systems Receives 2015 CUSTOMER Contact Centre Technology Award – Noble Systems is honoured for improving…

Contact Centre Evolve Wins Comms Business Award

Contact Centre Evolve Solution Wins 2015 Comms Business Award Oak Telecom have announced that Evolve, the…

RESPONSE 2015 Innovation Award Winners

Leading UK customer management specialists, RESPONSE, swept away the Innovation Award for Transforming Communication at the…

Noble Systems Announce Users Group Winners

Noble Systems Announces Winners of Annual Awards at EMEA 2015 Select Noble Users Group Noble Systems,…

Enghouse Interactive Receives Contact Centre Awards

Enghouse Interactive, developer of a comprehensive portfolio of unified communications (UC) and contact centre solutions, today…

Verint Awarded Industry Honours

Verint Awarded Industry Honours for Customer Analytics Solutions Recognised for Innovation, Excellence and Customer Success Verint®…

Webhelp UK Shortlisted for Customer Experience Awards

Webhelp UK has been shortlisted in three categories at this year’s prestigious UK Customer Experience Awards,…

Verint Systems Presents Honours at Annual Partner Summit

Verint Systems Presents Honours at Annual Partner Summit – EMEA Partners Recognised for Exceptional Performance in…

Sabio Wins Verint Marketing Excellence Award

Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…

Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day

Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day Feedback from successful FinancialForce PSA…

Webhelp UK Celebrates Long Service Team Members

Webhelp UK Celebrates Long Service Team Members across UK contact centres: Customer experience provider, Webhelp UK,…

Sitel & Equality and Advisory Support Services Award

Sitel and the Equality and Advisory Support Services (EASS) win a Silver Multi-Channel Customer Service award…

Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards

Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with…

Aspect Software and Edwardian Group London Celebrate Award Success

Aspect Software and Edwardian Group London Celebrate Award Success – Project to transform customer service recognised by…

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