Institute of Export opens Peterborough Contact Centre

Institute of Export opens new contact centre in Peterborough to enhance its support for traders The…

AO On Recruitment Drive at Bolton Contact Centre

The online electrical retailer, AO, have announced the expansion of its customer service team at its…

Office Company Viking Create Contact Centre Jobs

Leicester based office supplies company Viking have announced the creation of 60 jobs at their Leicester…

Job Losses Announced at Firstsource Contact Centres

It has been reported that Indian owned Outsource company Firstsource has started consultation with staff and…

KURA on Recruitment Drive at Glasgow Contact Centre

Outsource company KURA are creating additional contact centre jobs following a recent contract win with Scottish…

Contact Centre Frontline Salaries up by 11% in the year

According to the UK Contact Centre Salary and Skills Guide, published today by the CCMA (Call…

Sabio Group Strengthens Commitment to Nordics Following Expansion

Sabio Group Strengthens Commitment to Nordics Following Recent Expansion » Nicolai Ginge named Country Manager for…

Contact Centre Academy Tackle the Contact Centre Talent Shortage

Reed Talent Solutions partners with the UK National Contact Centre Academy to tackle the contact centre…

ResQ Creating 290 New Contact Centre Jobs in Hull

ResQ takes second floor of historic Hammonds of Hull building, creating 290 new contact centre jobs…

Whistl appoint James Revell as Director of Contact Centres

Whistl, the UK’s leading logistics specialists in e-fulfilment, mail and parcels, has appointed James Revell as…

Leeds Building Society to Expand Customer Service Team

Leeds Building Society to Expand Award-Winning Customer Service Team At the end of last year the…

Webhelp Appoints Industry Veteran Benjamin Faes UK CEO

Webhelp, a leading global customer experience BPO player, today announces the appointment of Benjamin Faes as…

New Director of Marketing & Partnerships Joins CCMA

New Director of Marketing and Partnerships Joins Growing CCMA Today the CCMA (Call Centre Management Association)…

DWP Stoke Contact Centre Closes with 120 Jobs Lost

DWP Closes its Hanley contact centre with the loss of 120 related contact centre jobs. The…

Stephen Lomas Appointed Chair Contact Centre Network

Allstate NI’s Stephen Lomas appointed chair of Contact Centre Network Northern Ireland Stephen, who leads Allstate…

Calabrio Appoints Kevin M. Jones as CEO to Lead Company

Calabrio Appoints Kevin M. Jones as CEO to Lead the Company in its Next Stage of…

Webhelp Appointment New MD Client Solutions

Contact centre outsource Webhelp expands Leadership Team further with Appointment of new MD Client Solutions, Samantha…

Infobip Appoints VP Marketing to Support Ambitious Targets

Infobip appoints Vice President of Marketing and Growth, Ben Lewis, to support ambitious targets By combining…

Sigma Connected announces Contact Centre Jobs Boost

Sigma Connected announces UK contact centre jobs boost for 2023 – UK business outsourcing specialist Sigma…

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