Rank Appoints New Director of Customer Contact – Liam Smith

Rank Appoints New Director of Customer Contact, Liam Smith Leading leisure and gaming company, The Rank…

VoiceSage New COO To Prioritise Expansion Plans

VoiceSage New COO To Prioritise Expansion Plans – New senior financial and management expert joins the…

Rank Set To Open Sheffield Based Contact Centre

The Rank Group, the leisure and gaming company which includes brands such as Mecca Bingo and…

Home Workers Happier Despite Choosing to Work More Hours

British home workers are also spending more time caring for family members New research has found…

Orchard Energy Leeds Based Contact Centre Goes Live

Orchard Energy, the energy management company, has announced that their Elland based contact centre has ‘gone…

ResQ Recruitment Drive at Co. Durham Contact Centre

ResQ, the County Durham outsourcer, have announced the creation of 1,200 jobs at their new contact…

HomeServe Recruitment Drive at Preston Contact Centre

HomeServe, the home assistance company, has organised two open days in Preston as part of an…

Parseq create 35 jobs at Glasgow contact centre

Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create…

Can dream management reduce high attrition rates?

Can dream management reduce high attrition in contact centres? Mike Greatwood of The Dream Manager Programme…

Got what it takes to work for Interactive Intelligence?

Interactive Intelligence is currently seeking a Field Marketing Manager for UK and Ireland responsible for their…

E.ON to recruit up to 400 people at Bedford contact centre

E.ON has announced that over the next 12 months it will be recruiting up to 400…

Outsourcer Teletech axe 95 jobs at Belfast Contact Centre

TeleTech, the US based Outsourcer, have confirmed that 95 jobs are being axed at the Belfast…

AXA Announce Recruitment Drive at Derry Contact Centre

AXA have announced the creation of 80 new customer service agent positions at their Derry contact…

Kura appoint Oonagh McBride as Head of Inisoft

Kura announces Oonagh McBride will join their Leadership team as the Head of Inisoft Kura, a…

CRL Opens New Sales Contact Centre to Bolster Growth Plans

CRL launches new sales contact centre bolstering ambitious growth plans Structural defects insurance specialist CRL has…

arvato Announce Recruitment Drive at Slough Site

arvato Announces Recruitment Drive at Slough Site – expansion set to bring more than 200 new…

HomeServe Jobs at West Midlands Contact Centre

West Midlands-based HomeServe hosts recruitment open days to fill around 100 roles Home assistance company is…

EE Mobile 100% calls answered by UK Contact Centres

EE Mobile have confirmed that 100% of customer service calls to be handled in UK and…

British Gas announces Closure of Oldbury Contact Centre

British Gas announces proposed job reductions as it implements long-term strategy In July 2015, after a…

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