Parseq create 35 jobs at Glasgow contact centre

Parseq, the customer contact and marketing specialist outsoucer, has announced that the company is to create…

Can dream management reduce high attrition rates?

Can dream management reduce high attrition in contact centres? Mike Greatwood of The Dream Manager Programme…

Got what it takes to work for Interactive Intelligence?

Interactive Intelligence is currently seeking a Field Marketing Manager for UK and Ireland responsible for their…

E.ON to recruit up to 400 people at Bedford contact centre

E.ON has announced that over the next 12 months it will be recruiting up to 400…

Outsourcer Teletech axe 95 jobs at Belfast Contact Centre

TeleTech, the US based Outsourcer, have confirmed that 95 jobs are being axed at the Belfast…

AXA Announce Recruitment Drive at Derry Contact Centre

AXA have announced the creation of 80 new customer service agent positions at their Derry contact…

Kura appoint Oonagh McBride as Head of Inisoft

Kura announces Oonagh McBride will join their Leadership team as the Head of Inisoft Kura, a…

CRL Opens New Sales Contact Centre to Bolster Growth Plans

CRL launches new sales contact centre bolstering ambitious growth plans Structural defects insurance specialist CRL has…

arvato Announce Recruitment Drive at Slough Site

arvato Announces Recruitment Drive at Slough Site – expansion set to bring more than 200 new…

HomeServe Jobs at West Midlands Contact Centre

West Midlands-based HomeServe hosts recruitment open days to fill around 100 roles Home assistance company is…

EE Mobile 100% calls answered by UK Contact Centres

EE Mobile have confirmed that 100% of customer service calls to be handled in UK and…

British Gas announces Closure of Oldbury Contact Centre

British Gas announces proposed job reductions as it implements long-term strategy In July 2015, after a…

Contact24 Recruitment Services launched by RSS Group

Regional Recruitment Services (RRS) launch Contact24 – a wholly owned subsidiary of the RRS group of…

EE to Recruit Over 200 Staff at North Tyneside Contact Centre

EE have announced the creation of 210 new roles at its North Tyneside contact centre offering…

Mazda UK Brings Contact Centre in-house

Mazda UK have brought its customer relations offering in-house, officially opening a new contact centre within…

Sinclair Voicenet Expand to Handle Growing Orders

Sinclair Voicenet Expands Administration Team to Handle Growing Order Book Sinclair Voicenet, the UK’s longest established…

Vauxhall Pan-European Contact Centre goes live

Vauxhall / Opel has opened the doors to its new pan-European Customer Contact Centre, creating 300…

npower Announce Burton Contact Centre Closure

npower has announced that as part of their ‘two year’ recovery plan it will close their…

PayPal on Recruitment Drive at Dublin Contact Centre

Paypal have announced the creation of 100 jobs at its Global Operations Centre for Europe, the…

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