Sinclair Voicenet launches new long term storage and playback solution for historical audio recordings Sinclair Voicenet…
Category: – Products
SJS Solutions enhance Reseller programme
SJS Solutions Launch New Reseller Area to Make Creating Engaging Contact Centre Environments Easier For Resellers…
Jabra Expands SPEAK Series
Jabra Expands SPEAK Series: Adding Ease of Use to Conference Calls and Simplicity to Collaboration New…
Interactive Intelligence Cloud Service Available in Europe
Interactive Intelligence Customer Engagement Cloud Service Now Available Throughout Europe New cloud service designed to help…
Netcall Liberty 3.0 Now Rated Avaya Compliant
Netcall Liberty® 3.0 Now Rated “Avaya Compliant” – Customer Engagement application is compatible with key Avaya…
Contact centre deployments – Sabio simplifies with data connectivity offering
Contact centre technology specialist Sabio helps reduce complexity with data services to support SIP Trunking, Internet…
Aspect Software Announces Enhancements to Zipwire
Aspect Software announces agent experience enhancements to Zipwire, the company’s cloud contact centre solution Aspect Software,…
Verint Systems and Vidyo Integrate Video Calls into Omnichannel
Verint Systems and Vidyo Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centres – Combined…
Eckoh PLC International Secure Payment Contract Wins
Eckoh PLC International Secure Payment Contract Wins Eckoh the global provider of secure payment products and…
Contact Centre Evolve Wins Comms Business Award
Contact Centre Evolve Solution Wins 2015 Comms Business Award Oak Telecom have announced that Evolve, the…
Fonolo and SJS Solutions Bring Virtual Queuing Data to Contact Centre Wallboards
Fonolo and SJS Solutions have announced a partnership to make Fonolo’s virtual queuing data easily visible…
Rocom Urges Businesses to ‘Talk Tough’
Rocom is talking tough by urging businesses to ‘keep it clean’ after adding a unique screen…
Contact Centre Training Division established by Ember
Contact Centre Training Division established by Ember – Customer Management Consultancy Ember Services has established a…
Salesforce – Exceptional Customer Service Starts Right Here
The Road to Customer Service Success Starts with Service Cloud WATCH DEMO The customer service landscape…
Jabra extends commitment to contact centre industry with an upgraded product
Jabra extends its commitment to the contact centre industry with an upgraded product – Jabra upgrade…
Enghouse Interactive – Skype for Business
Over 250 and Counting – Enghouse Interactive Deploying Six Customer Contact Centre Solutions on Skype for…
Interactive Intelligence Launches New Customer Engagement Cloud Service
Interactive Intelligence Launches New Customer Engagement Cloud Service – Cloud service designed to help contact centers…
Ormuco Launches First Enterprise Hybrid Cloud Solution
Ormuco Launches First Enterprise Hybrid Cloud Solution to Simplify Cloud Management for Middle Market and Large…