Contact Centre Virtual Event: The Future of Security & CX

Contact Centre Virtual Event: PCI Pal Payments: The Future of Security & CX Learn about the…

Boost Automation & Expand Customer Self-Service with AI

Contact Centre Talkdesk Webinar: Boost automation and expand customer self-service with Artificial Intelligence Tuesday, January 26…

Puzzel Announces Get Connected Conference 2021

Puzzel announces Get Connected conference showcasing best-in-class customer experiencesin contact centres Digital conference will feature leaders…

Webinar: The Impact of Brexit on the Contact Centre

The Impact of Brexit on the Contact Centre From January 2021, the UK’s transition period after…

Contact Centre Webinar: A journey worth taking

Contact Centre webinar: A journey worth taking sponsored by Business Systems Wednesday 25th November 2020, 12:00…

Intelligent Automation: Boosting your CX & Business Efficiency

Intelligent Automation: Boosting your CX and Business Efficiency and making Our World more Human In this…

Understanding What Your Contact Centre Agents are Thinking

Aspect Webinar – Understanding What Your Agents are Thinking – Agent Index Report Creating a workplace…

How Teams Can Take Customer Experience to the next level

Enghouse Interactive and Microsoft join forces to host webinar on how Teams can take customer experience…

NICE Interactions Live – The Highlights from this years Event

CX Agility Leads Interactions Live Thousands of CX professionals attended Interactions Live, the biggest Customer Experience…

CCMA Academy Autumn Contact Centre Training Events

Mental Health Awareness for Contact Centre Managers Looking after employee mental and physical health at work…

Unlock the Intelligence Buried in Your Contact Centre with Analytics

Business Systems/Calabrio Present: Unlock the Goldmine of Intelligence Buried in Your Contact Centre with Analytics Are…

Contact Centre Webinar – Living in the New Norm

Living in the New Norm – an online event on Thursday 15th October 1PM – 2PM…

Webinar – The Future of Contact Centre Solutions

Maintel Webinar – The Future of Contact Centre Solutions Wednesday 23 September  2020 – 11am The…

NICE Interactions Live, Industry’s Biggest CX Event

NICE Announces Interactions Live, The Industry’s Biggest Customer Experience Virtual Event and its Lineup of Award-Winning…

Contact Centre Webinar: Getting over your fear of the Cloud

SVL in conjunction with NICE inContact are delighted to offer our next online event. “Getting over your fear…

Aspect ACE 2020 Customer Experience Event

Contact Centre Event: Aspect ACE 2020 Customer Experience Event Now Free and Available to Everyone, Anywhere!…

Contact Centre Events: Interactions September 15th-16th 2020

Contact Centre Events: Interactions September 15th-16th 2020: In these times of change, as we face unprecedented…

Empower Your Customers. Engage Your Workforce. Take ACTION!

Empower Your Customers. Engage Your Workforce. Take ACTION! Aspect have announced that registration is open for…

Webinar: Using Speech Analytics to Create a Better CX

Webinar: Using Speech Analytics to Create a Better CX in the Contact Centre Tuesday 30th June…

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