Aspect Verify Innovation Day – Finance & Insurance

 Aspect Verify Innovation Day – Finance & Insurance – Wednesday 27th September Why attend? Hear from…

Webinar: How Back-Office Organisations Optimise Workforce

How Back-Office Organisations Optimise Workforce and Operations Using Traditional Call Centre Model Rochester Regional Health joins…

Webinar: Taking your Contact Centre to the Cloud

Taking your Contact Centre to the Cloud – Does Your Team Have the Right Stuff? Register…

CCMA Masterclass: The Bots are still coming

The CCMA have announced a re-run of their popular one-day Masterclass ‘The Bots are still coming’…

Migrating Contact Centres to Support Omnichannel

Businesses Join Genesys in Webinar on Migrating Contact Centres to Support Omnichannel Customer Experiences Register for…

Don’t miss the Aspect Via Roadshow! Register today!

Don’t miss the Aspect Via Roadshow! Register today! Meet our guest speaker Join us on our…

Webinar: Messaging & Web Chat – Getting the Best Out of Both

Webinar: Messaging and Web Chat – Getting the Best Out of Both Webinar The customer communications…

Noble Systems Announce 2017 SNUG EMEA Conference Dates

Noble Systems to Host 2017 SNUG EMEA Conference – Global contact centre technology leader will present…

Netcall Announce Series of Contact Centre Webinars

Change management: making change a success Tuesday 13th June The role of the contact centre in…

Aspect Via – Lowry Hotel Manchester – 19th July

The Customer Engagement Centre (CEC) is more than a technology. It’s an orchestrated solution and strategy…

7 Technologies Changing Customer Engagement

Genesys to Hold Global Webinar with Amazon Web Services on 7 Technologies Changing Customer Engagement Leading…

Bringing Quality Monitoring To The Contact Centre

Webinar: Bringing Quality Monitoring into the heart of the Contact Centre Thursday June 15, 2017 1:00…

NICE Webinar: Recording in the Contact Centre

Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief…

Webinar: How to be a Contact Centre Champion

Webinar: How to be a contact centre champion Why attend? As part of this webinar we…

Aspect Showcases Cloud Customer Engagement Centre

Aspect Software showcases its cloud Customer Engagement Centre on tour of UK & Ireland Aspect Software…

interactions 2017 – Customer Conference – June 6th

…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements,…

2017 Unify Partner Discovery Day – Meet SJS Solutions

2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day…

Aspect take To The Road with Aspect VIA Roadshows

Announcing the kick-off of the Aspect Via Roadshow Customer Service is no longer a cost centre…

Win Tickets to 2017 Best Contact Centre Practices Conference

Contact-Centres.com is pleased to offer it’s readers the chance to win one of 2 conference tickets…

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