The CCMA have announced a series of training courses for 2016: Training Events – May the…
Category: – Company Info
Are We Creating Knowledge or Just Turning Out Information?
Jabra: Are We Creating Knowledge… or Just Turning Out Information? Holger Reisinger of Jabra explains the…
Content Guru included as G-Cloud 7 Government Supplier
Content Guru has been included as a G-Cloud 7 supplier for its suite of multi-channel Cloud…
Reports Highlight the Pressing Issues in the Contact Centre
Rant & Rave publish two reports alongside ContactBabel exploring the pressing issues in the Contact Centre…
Intelecom Survey Reveals State of the Contact Centre
Intelecom latest survey reveals the real state of contact centres; Results highlight future growth with exponential…
Netcall secures contract with Local Authority Contact Centre
Netcall secures Liberty Customer Experience Manager contract with a Local Authority Netcall, a leading customer engagement…
Neopost shows what GREAT customer service is
[metaslider id=6819] Neopost Contact Centre shows what GREAT customer service is – Staff at Neopost beat…
Content Guru Featured in DMG Consulting Cloud Report
Content Guru has been profiled in DMG Consulting’s 2015-2016 Cloud-Based Contact Centre Infrastructure Market Report, as…
Enghouse Interactive Signs up IP Integration
Enghouse Interactive Signs up IP Integration as its Latest UK Partner – Systems integrator to add…
Jabra Blog: Get it Done, Faster, with a “How-to-Do” List
Jabra Blog: Get it Done, Faster, with a “How-to-Do” List To-do lists are great for prioritizing…
Content Guru named Cloud Provider of the Year
Content Guru named Cloud Provider of the Year at 2015 UK IT Industry Awards Content Guru…
Jabra: From Production Line to Knowledge Factory
From Production Line to Knowledge Factory: The Past, Present and Future of Work – the thoughts…
Sabio extend support for European Contact Centre Awards
Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…
Jabra Announce New Cashbacks For Q4
Jabra Announce New Cashbacks For Q4 – The popular Jabra Cashback promotion has been upgraded for…
CCMA Conference – Working outside the Bubble
Working within a contact centre tends to be working inside of a bubble; Contact centre Management…
Jabra Cashback – As easy as 1 2 3
Choosing Jabra products has never been as AFFORDABLE AND EASY- Jabra can provide you with quality audio…
DTMF and the Cloud in Contact Centres
The Art of the Possible: DTMF and the Cloud in Contact Centres – Mashud Ahmed, Integration…
CCMA – Automation & Self-Service in your Contact Centre
CCMA Training Course – Making Automation and Self-Service Work for your Contact Centre Automation is getting…
Danwood turns to Netcall to transform customer interactions
Danwood turns to Netcall to transform customer interactions with a hosted multichannel communications solution Netcall, a…