Homeworking in the contact centre industry: why balance will be key in future flexibility COVID-19 has…
Category: – Company Info
Britannic Technologies Launch Free INBOX Software & Support
Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they…
Jabra Evolve2 Range. Next Generation of Evolve Range
Jabra pioneers new business standard for concentration and collaboration: the Evolve2 contact centre headset range –…
Sensée Announces 1,000 Work-At-Home Contact Centre Jobs
Sensée announces 1,000 new UK work-at-home contact centre jobs Homeworking specialist Sensée is creating 500 new…
Low-Code Technology Boosts the Growth of Specialist Bank
Hampshire Trust Bank (HTB) is a digitally-focussed specialist bank staffed by experts that enable UK businesses…
Sensée Create Tech To Deploy Contact Centre Workers At Home
Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home Homeworking specialist…
Content Guru Expand in US & Enhances Partner Programme
Content Guru expands US team and enhances global partner programme Commitment to US growth and partner…
NI Executive Ministers Announce 300 job Investment by Sensée
NI Executive ministers announce unique 300 job investment by Sensée that will see the creation of…
High Quality of Entries for UK National Contact Centre Awards
Quality of entries higher than ever as UK National Contact Centre Awards nominations close – Nominations…
Redwood Technologies recognised in Sunday Times Track 200
Redwood Technologies recognised for global growth in Sunday Times HSBC International Track 200 Bracknell-based privately-owned provider…
IPI Team Up with UK Youth to help People Build Futures
IPI teams up with UK Youth to help young people build bright futures – Reading-based company…
Unleash Workforce Potential In Your Contact Centre
Unleash your workforce potential in your contact centre with Britannic Technologies’ REWARDS Britannic Technologies solution REWARDS…
Final Day for Contact Centre Awards Nominations
The CCMA UK (Call Centre Management Association) announces that nominations for the 25th UK National Contact…
IPI implements AI chatbot for Northern Ireland Water
IPI implements AI chatbot for Northern Ireland Water Part of digital transformation strategy to enhance customer…
Implementing Contact Centre Automation in 2020
2020: the year of contact centre automation – By Steve Murray, Solutions Director, IPI Automation in…
What Winning a UK National Contact Centre Award Means
What could winning a UK National Contact Centre Award mean for you? Do you know how…
Content Guru Expands Leadership Team to Support Global Momentum
Content Guru has announced the appointment of a Sales Director for UK and Ireland, as well…
2020 Contact Centre Benchmarking: How do you compare?
2020 Contact Centre Benchmarking: How do you compare to your competitors? The largest HR & operational…
4 Weeks Left to Enter 25th UK National Contact Centre Awards
4 Weeks Left to Enter the 25th UK National Contact Centre Awards – Nominate individuals and…