Five9 Launches Research Revealing UK Consumer Distrust in Service providers
Five9 launches new research at CCCX revealing UK consumer distrust in energy, healthcare, airline and financial service providers …
Five9 launches new research at CCCX revealing UK consumer distrust in energy, healthcare, airline and financial service providers …
How to Make Contact Centre Outsourcing Pay Rob Crutchington of Encoded shares his 3-point methodology to maximise the…
IPI named #18 in Best Companies to Work For list which follows IPI’s three-star Best Companies rating earlier…
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Grands Moulins De Paris Deploys Genesys Contact Centre Cloud Solution with Sabio Group Sabio Group, a global specialist…
Grands Moulins De Paris Deploys Genesys Contact Centre Cloud Solution with Sabio Group Sabio Group, a global specialist…
From AI to automation: Can technology put utilities back on top for customer centricity? Richard Farrell, CIO at…
Unveiled: What are Contact Centres Doing Right Now? Joe O’Brien, Head of Communications at Sabio Group, discusses “What…
ATM Management Announces The ATM Group, a Major Milestone for the CX Group, Expanding its Operational Footprint and…
Cirrus Adds NICE CXone Mpower To Its contact centre Portfolio to Transform the UK Mid-Market CCaaS Landscape Cirrus,…
An Enhanced Reputation of the Contact Centre Industry: 70% of Agents Would Recommend Their Job to Others Significant…
Five9 launches new research at CCCX revealing UK consumer distrust in energy, healthcare, airline and financial service providers …