Netcall Helps University Hospitals Sussex with Waiting List Validation System

Netcall helps University Hospitals Sussex NHS Foundation Trust divert 400 patients a week with Waiting List…

The Mapping Process: As-Is vs To-Be: Where do you Start?

The Mapping Process in the contact centre: As-Is vs To-Be: Where do you Start? Craig Willis,…

Innovative Solutions to the Conundrum of Collecting Rents

Ahead of the curve: Innovative solutions to the conundrum of collecting rents With demand rising for…

Redefining Customer Engagement in the Contact Centre

Say hello to AI-powered automation and connected workflows in the contact centre and beyond to bring…

Keeping up with Regulation: Ready to Report Tenant Satisfaction Measures?

Keeping up with regulation: Are you ready to report against the Tenant Satisfaction Measures Standard this…

Four Tactical Tech ‘Wins’ Now Within Reach For UK Insurers

Four tactical tech ‘wins’ now within reach for UK insurers – Nicky Hjerpe, Head of Product…

Netcall – Powering Welfare Case Efficiency

Lancashire County Council empowered to better serve its most vulnerable people with Netcall The challenge Lancashire…

From Risky to Business-Ready: 2024 AI Trends & Predictions

Quite possibly one of the biggest topics in technology over the last year – Artificial Intelligence…

Empowering Contact Centre Agents in a Tech-Driven world

Empowering contact centre agents in a tech-driven world – migrating from transactional to emotional support Lewis…

Making Generative AI & ChatGPT Safe for Business

Breaking through the hype: Making Generative AI and ChatGPT safe for business By Richard Farrell, CIO…

How Embracing Collaboration can help local Councils Achieve Digital Autonomy 

Better together: How embracing collaboration can help local councils achieve digital autonomy  By Mark Gannon, Director…

Payment support for Northumbrian Water Contact Centre

Payment support for Northumbrian Water Contact Centre – Making customer payments easy with a payment support…

Netcall Giving Customers The Power to Smart Connect

Giving customers the power to smart connect Netcall has announced it is now working with UK…

Netcall Supports Councils to Improve Crisis Management

Netcall supports councils in Cumbria and Newcastle to improve crisis management and air pollution Netcall is…

Navigating a Turbulent Economy with Customer Engagement

Navigating a turbulent economy with customer engagement and automation platforms Citizens and organisations are struggling amid…

Why the Public Sector Needs Leaders to be Digital Leaders Now

Why the public sector needs its leaders to be digital leaders now Mark Gannon, Director of…

How Local Government is Weathering the Storm

The future lies in low code: How local government is weathering the storm Mark Gannon, Director…

Company Profile: Netcall Technologies

Netcall Technologies Over 600 organisations in financial services, insurance, local government and healthcare use our Liberty…

ATS Euromaster’s eCAF wins App of the Year 2022

ATS Euromaster’s eCAF wins App of the Year 2022 ATS Euromaster as winner of the 2022…

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