Contact Centre Supplier Directory
Calabrio is the customer experience intelligence company that empowers organisations to enrich human interactions.
Through AI-driven analytics, Calabrio uncovers customer behaviour and sentiment, and derives compelling insights from the contact centre.
Organisations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.
Calabrio recently acquired Europe-based WFM vendor Teleopti, a combination that is set to define the new global standard for customer experience.