ACD, Agent Assisted Card Payments, Agent Desktop, Applications Integration, Audio Messages & Branding, Auto Attendant, Benchmarking, Call Recording, Cloud Solutions, Consultancy, Contact Centre Technology, CTI, Customer ID & Verification, Diallers, e-Learning, Events & Conferences, Hosted Solutions, IVR, IVR Payments, Mobile Apps, Mobile Solutions, Multimedia Recording, Outbound Dialling, PBX/IP-PBX, Quality Monitoring/Reporting, Screen Recording, Service Desk, Software Solutions, Speech Automation, Surveys, Unified Communications, Voice Recording
Leader in cloud communications, Content Guru, supplies mission critical Customer Engagement and Experience solutions for hundreds of large organisations across the globe.
The largest privately-owned provider of contact centre solutions, Content Guru’s parent company, Redwood Technologies Group, has been listed as the 9th best performing mid-market technology company by independent technology sector research provider, Megabuyte, in their 2018 Megabuyte50 private company scorecard rankings.
Content Guru’s cloud-first platform, storm®, offers virtually limitless scalability, unmatched integration capabilities and industry-leading AI. Content Guru ensures contact centres meet the needs of every customer, seamlessly. storm is used by hundreds of organisations across Europe, the US and Asia-Pac, in sectors ranging from finance and government through to travel and utilities.
Customers relying on storm for mission-critical services include NHS 111, UK Power Networks, G4S, Serco and Rail Delivery Group.