Cloud Solutions, Consultancy, Contact Centre Technology, Customer Experience, Digital Workplace for Home/Hybrid Working, Homeworker Security Solutions, Homeworker Self-Secheduling Solutions, Hosted Solutions, Omni-Channel, Outsourced Services, PCI Compliance, PCI DSS, Recruitment and On-Boarding Solutions for Homeworking, SaaS, Technology, Unified Communications, Virtual Agents & Chatbots, Virtual Solutions, Work From Home Technology, Workforce Management
Sensée is a work-from-home (WFH) and hybrid workplace specialist.
Our services include:
- HomeAgent-based contact centre outsourcing: We help well-known organisations (including BUPA) improve business performance, cut costs and provide brilliant customer service. Our award-winning team of 1400 service advisors and support/management delivers service, sales, retention, disaster recovery & tech support services by phone, email, webchat, text & social media. Sensée is ISO27001 accredited, is FCA registered and GDPR compliant.
- Consulting and Best Practice: Sensée’s experienced consultants deliver a broad portfolio of Benchmarking, Consulting, Discovery and Workshop services.
- CloudWorks™ Ecosystem: Our tech platforms support your homeworkers’ entire Employee Lifecycle - from recruitment and on-boarding to scheduling, training, communication and management.
- Sensée’s nationwide recruitment reach and remote employee-centric focus creates accessible careers for people anywhere. By eliminating the daily commute, Sensée's business model also reduces traffic congestion and pollution, helping create sustainability for our planet and communities.