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National Customer Service Week: Celebrating the Importance of Customer Service

How to Optimise your Workforce Management to Handle Peak Demand

Zoopla Highlights Contact Centre Improvements Thanks to Ventrica

CX that Delivers on your Brand Promise’ – Ventrica White Paper

The Ultimate Guide to Managing Peak Demand in your Contact Centre

Ventrica appoints Kathleen Roach as Head of Continuous Improvement

So Why Outsource your Contact Centre Operation?

Delivering Sales Through Service: How to do so Effectively

Contact Centre Resource Planning for Hybrid and WFH Models

White Paper: What Does The Future of CX Look Like?

Omnichannel Shopping For Frictionless Customer Experiences

Managing Remote Teams & Ensure Their Wellbeing

Zoopla Announce Outsource Agreement with Ventrica

Company Profile: Ventrica

Ventrica appoints Jo Regan-Iles as new Chief People Officer

Ventrica appoints Iain Banks as new Chief Executive Officer

Ventrica on Crown Commercial Services Framework

Contact Centre Trends 2022 – Customer Relationships

Ventrica Announce Launch of Jamaica Contact Centre

Ventrica Appoint Commercial Director at Contact Centre





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