ACD, Agent Assisted Card Payments, Agent Desktop, Auto Attendant, Blending Solutions, Call Back, Call Handling, Cloud Solutions, Contact Centre Technology, CTI, Customer Experience, Customer Feedback, Customer ID & Verification, Customer Satisfaction, Data Management, Data Unification, Diallers, Hosted Solutions, IVR, IVR Payments, Knowledge Base, Knowledge Management, Multi-Channel Solutions, Multi-Site Routing, Online Payments, Outbound Dialling, PCI Compliance, PCI DSS, SaaS, Social Media, Speech Automation, Surveys, Unified Communications, Virtual Solutions, Voice Recording, Workforce Management
Netcall Technology Plc
Over 600 organisations in financial services, insurance, local government and healthcare use our Liberty platform to make life easier for the people they serve.
Our low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast – without creating work for IT, blowing the budget or replacing core systems. They can radically improve the customer experience without launching big, expensive transformation programs.
We focus on the people behind the scenes – the customer-facing and IT talent who build and deliver customer experiences. Our tools help them solve operational issues together, one bad process at a time.