SVL and Clarity Business Travel have built a strong partnership over the past three years, collaborating…
Category: – Case Study
Netcall Helps University Hospitals Sussex with Waiting List Validation System
Netcall helps University Hospitals Sussex NHS Foundation Trust divert 400 patients a week with Waiting List…
Adamo Dials Up Customer Satisfaction with Sabio Partnership
Adamo Dials Up Customer Satisfaction as Sabio Partnership Sparks Telecom Triumph Adamo, a leading provider of…
Home Group transforms contact centre operations
Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and…
Home Group Transforms Contact Centre Operations with Business Systems
Home Group transforms contact centre operations with Business Systems Ltd, achieving rapid ROI and significant efficiency…
Leeds Building Society Partners with Sabio Group to Improve Contact Centre Operations
Sabio Group, the digital customer experience (CX) transformation services specialist, has secured a multi-year contract with…
ESP Group Achieves Transformative CX Improvements With Sabio
Contact Centre Case Study: ESP Group Achieves Transformative CX Improvements though its contact centre With Sabio…
Transforming the Citizen Experience via the Contact Centre
Citizens are the customers of public sector organisations. As consumers, they expect to have access to…
The Power of CX – as Told by the Customer
The Power of CX – as Told by the Customer – Steve Joyner, Vice President Avaya…
Fix Auto UK Selects Vodafone storm® for Personalised Interactions
Fix Auto UK Selects Vodafone storm® to Deliver Personalised & Efficient Interactions Content Guru have today…
Fuel Card Services achieves Productivity Uplift with Noetica
Fuel Card Services achieves Productivity Uplift with Noetica’s Dialling Solution for Sales and Service Calls though…
Contact Centre Case Study – DDC Outsourcing Solutions
Contact Centre Case Study – DDC Outsourcing Solutions on how WFM Solution from injixo is the…
Leicestershire County Council Improve Customer Service Performance
injixo has saved us lots of time. It helps us to be proactive, not reactive. And…
Netcall – Powering Welfare Case Efficiency
Lancashire County Council empowered to better serve its most vulnerable people with Netcall The challenge Lancashire…
Standard Focus Transforms CX with Experience Platform
As a fulfillment BPO, Standard Focus’s primary goal is to eliminate the reasons why its customers…
Avaya Ecosystem Creates Tailored Contact Centre Solution
In the UK’s National Health Service (NHS), skilled staff answering non-emergency 111 calls must also be…
VoiceAbility Ushers in New Era of Digital Communication with Sabio Group
Empowering Voices: VoiceAbility Ushers in New Era of Digital Communication with Sabio Group VoiceAbility, a leading…
How Benenden Health Transformed Member Experiences
How Benenden Health Transformed Member Experiences with the Sabio Group Founded in 1905, Benenden Health provides…
Carnival Contact Centre Set To Revolutionise Guest Experience
NICE have announced that Carnival UK of the Carnival Corporation and PLC has selected NICE CXone…