Sabio extends workforce optimisation capability with acquisition of Callware Integration of Callware’s proven WFO and Speech…
Tag: Sabio Group
Sabio Strengthen Digital with FlexAnswer Acquisition
Sabio strengthens its Digital offering with acquisition of flexAnswer Solutions – Addition of Virtual Assistant technology…
Customer Engagement set to get smarter in 2019
CX solutions leader Sabio expects there to be an increased focus on AI, Augmented Human Interactions…
Your Chatbot Still Needs the Human Touch
Your chatbot still needs the human touch in the contact centre according to Matt Dyer, Head…
Event: Stay Ahead of the Contact Centre Game
Event: Stay Ahead of the Contact Centre Game We’re all customers aren’t we? And as such…
Journeycall signs £1.6 million contract with Sabio
– UK’s largest dedicated transport contact centre invests in Sabio’s Avaya-based cloud customer engagement platform to…
Avaya Confirms Sabio CX Leadership with Accreditation
Avaya confirms Sabio CX leadership with award of first full Avaya Oceana Accreditation • Sabio leads…
Sabio Raises Game for Customer Experience with Bright UK Acquisition
Sabio raises the game for customer experience with Bright UK acquisition • Acquisition of Bright UK…
Sabio Win Avaya Contact Centre Partner of Year Award
Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award • Leading Customer Experience and…
Sabio Strengthens Group Board With Appointments
Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of…
Sabio Recruit Former Atos UK & Ireland Chief Operating Officer
Digital Customer Engagement Technology leader recruits former Atos UK & Ireland Chief Operating Officer to new…
2018’s Tech Issues for Effective Digital Customer Engagement
Sabio identifies AI-enabled Virtual Assistants, Messaging everywhere, IoT-enabled embedded service, responding to regulatory pressures, and better…
Sabio Event – ‘The Art of CX Conference’ – Southbank, London
Sabio are taking the story to the next level with their ‘The Art of CX Conference’,…
Ten Key Steps to ensure Speech Analytics Success
Ten Key Steps that businesses should follow to ensure Speech Analytics Success Customer experience technology specialist…
BGL Webchat Helps Optimise Service Delivery
BGL Group, a leading digital distributor of insurance and household financial services to more than eight…
Sabio Acquires DatapointEurope
Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider…
AutoRestore opts for Sabio OnDemand Solution
AutoRestore opts for Sabio OnDemand hosted solution to power next generation customer contact operations AutoRestore® –…
Sabio Secures Top 5 Ranking in Opus Research
Sabio secures Top 5 ranking in Opus Research Enterprise Intelligent Assistants report Sabio is ranked among…