Engage Staff at Each Stage of the Employee Lifecycle

How to Engage Staff at Each Stage of the Employee Lifecycle –  Una Lawlor is Content…

Douglas Jackson 10th Anniversary – Here’s to the next 10!

Douglas Jackson 10th Anniversary – Here’s to the next 10! We are so proud of the…

Kura Select Liverpool 1st Contact Centre Outside Scotland

Kura selects Liverpool City Region for its first contact centre outside of Scotland –  Creating up…

Bannatyne Group Expand Darlington Contact Centre

Bannatyne Group have announced that it is to recruit a further six staff at its Darlington…

Firstsource Cut 90 Jobs at Belfast Contact Centre

Firstsource, the Indian owned contact centre outsource company, have announced that they are cutting 90 agent…

ResQ Seaham Contact Centre Set for Further Growth

Res Q’s Seaham Contact Centre Set for Further Growth in 2017 with new ‘South Wing’ Following…

TSB Recuitment Drive at Sunderland Contact Centre

TSB launches major recruitment drive in Sunderland with the creation of  100 new jobs at its…

Vodafone Create 2,100 Contact Centre Jobs

Vodafone Create 2,100 Contact Centre Jobs Across the UK – Vodafone UK to create 2,100 new…

Moneypenny Named Top 5 Best Company To Work For

Telephone answering service, Moneypenny, is celebrating after being placed 4th in The Sunday Times 100 Best…

Irish Life Expansion at Dundalk Contact Centre

Insurance company Irish Life have announced plans to expand its customer service contact centre in Dundalk, County…

KURA Expansion with Outsource Contract Win From Scottish Power

Outsourced contact centre and software specialist, Kura, is experiencing strong growth following a new contract with…

Virgin Media Creates Jobs at Limerick Contact Centre

Communications company Virgin Media have announced plans to expand it Limerick based contact centre creating 120…

TalkTalk Axe Jobs at Preston Contact Centre

TalkTalk have announced plans to cut contact centre jobs at their Preston based contact centre. Staff…

Virgin Trains Expands Newcastle Contact Centre

Virgin Trains Gosforth contact centre to increase workforce by 50% Virgin Trains is to expand its…

KURA Secure 100 Contact Centre Jobs and Create 150 More!

More than a hundred jobs have been secured in Forres after they were deemed at risk…

Confidence High Among UK Workers With Brexit Uncertainty

Confidence high among UK workers in face of Brexit uncertainty  – Almost half (48 per cent)…

EE Brings Back Customer Service to UK Contact Centres

EE becomes first UK mobile operator to bring back all customer service calls to contact centres…

Economy Energy Invest £4m In New Contact Centre

Economy Energy, a growing independent energy supplier, will create 200 jobs as it launches a dedicated…

Ascensos Announce New Clydebank Contact Centre

Ascensos, the Motherwell-based contact centre outsourcer, has announced it is creating up to 160 jobs as…

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