North East Contact Centre Awards – And the Winners are….

Winning Stars of Region’s Contact Centre Industry Unveiled at Annual Awards – NECCA’17 The ‘shooting stars’…

BGL Scoop North East Contact Centre of the Year Award

BGL scoops North East Contact Centre of the Year title for third year running BGL Customer…

Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

CardEasy wins PCI Excellence Award for Success with Staples

CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has…

Welsh Contact Centre Awards Shortlist Announced

Rise of the robots won’t outshine stars of the contact centre industry as 20th anniversary Awards…

Why you should enter the UK’s largest contact centre awards

The UK National Contact Centre Awards are the largest and longest established contact centre awards for…

UK National Contact Centre Awards 2018 Open for Nominations

The CCMA UK (Call Centre Management Association) is pleased to announce that nominations for the 23rd…

Webio Wins ‘Innovation in Collections’ Tech Award

Webio’s Conversational Interface Platform has come out on tops at the Credit and Collections Technology Awards…

Ventrica wins Gold at ECCSA Contact Centre Awards

Outsourced customer contact centre Ventrica has won Gold in the ‘Best Outsourced Contact Centre’ category at…

Big Celebrations as Winners Announced at the ECCCSAs

BGL, Firstsource and Legal and General were crowned Contact Centre of the Year Large, Medium and…

BGL Named Best Contact Centre In Europe

BGL Group’s contact centres named best in Europe at the European Contact Centre and Customer Service…

Eckoh Apple Pay Solution Wins Payment Innovation of the Year

Eckoh’s Apple Pay solution wins Payment Innovation of the Year Eckoh the global provider of secure…

Noble Systems Receives Frost & Sullivan Award

Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fifth Consecutive Year Customer contact…

Teleperformance Company of Year Award Contact Centre Industry

Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in…

Firstsource Solutions Win Gold at Global Sourcing Awards

Firstsource Solutions wins gold at the Global Sourcing Association Awards Firstsource Solutions, the UK’s customer experience…

Fiona Bruce to host ECCCSAs November 2017

Fiona Bruce, journalist and presenter, will be hosting the European Contact Centre and Customer Service Awards…

Thirty-Four Winners Announced at Forum National Awards

Thirty-four individuals and teams were recognised last night at our National Awards, for being outstanding role…

North East Contact Centre Awards – The Search Has Begun!

North East Contact Centre Awards 2017 – The search for our region’s stars has begun! The…

Venue Validates ECCCSA Position as Largest Awards

Venue validates ECCCSAs’ position as largest Contact Centre Awards in the sector – Largest venue to…

error: Content Protected