Eckoh Wins Best end-to-end Customer Engagement Provider

Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience Eckoh plc, the global…

ECCCSA Early Bird Offer Closes Soon – Enter NOW!

• Early Bird Offer helps organisations maximise recognition opportunity • ECCCSA offers are one entry at…

BGL Group Picks Up Awards at UK National Contact Centre Awards

BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is…

Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards

Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at…

UK National Contact Centre Awards Winners Announced

– Winners announced at a gala dinner at The Brewery in London last night (15 May)…

Judges Prepare For Questions about ECCCSAs

Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at…

ECCCSA Awards 2018 Now Open for Nominations

European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May…

Serco & Content Guru Win at European Technology Awards

Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’…

VoiceSage Wins Network Computing ROI Award

VoiceSage Wins Network Computing ROI Award – Customer communications and outreach solution leader claims latest user-voted…

Welsh Contact Centre Awards – and the winners are…..

The best contact centres in Wales as Claudia Winkleman crowns champions in £650m sector The top…

Parseq’s Mark Lonie Shortlisted in National Contact Centre Awards

Parseq’s Mark Lonie has been shortlisted in the Customer Experience Champion category at the 2018 UK…

Nominations close for 2018 UK National Contact Centre Awards

Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to…

Last Week for UK National Contact Centre Awards

– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit…

IP Integration Growth Partner of the Year by Avaya

 IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK…

4net Technologies Win Coveted Avaya Awards 2018

4net Technologies have won 2 coveted Awards at Avaya’s Edge of the World Tour 2018. Avaya’s…

Sabio Win Avaya Contact Centre Partner of Year Award

Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award • Leading Customer Experience and…

10 Days Left to Enter the UK National Contact Centre Awards 2018

The CCMA UK (Call Centre Management Association) announces that nominations for the 23rd UK National Contact…

6 Great Reasons to Enter the UK National Contact Centre Awards

6 Great Reasons to Enter the UK National Contact Centre Awards 1. Raise your profile Due…

NICE Magic Quadrant for Workforce Engagement

NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management, Placed Highest in Ability…

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