CalMac Ferries’ customer services staff have picked up the Contact Centre Association’s global accreditation at a…
Tag: Awards
Verint Recognised in Magic Quadrant for Customer Engagement
Verint Recognised in Magic Quadrant for Customer Engagement- Gartner Recognises Verint as a Leader Positioned Highest…
Noetica Wins Two Contact Centre Technology Innovation Awards
Noetica Wins Two Contact Centre Technology Innovation Awards – British Call Technology Pioneer Awarded For Industry…
Echo Managed Services work with FT Shortlisted
Echo Managed Services work with Financial Times recognised with esteemed customer service award shortlisting Echo Managed…
Neopost shows what GREAT customer service is
[metaslider id=6819] Neopost Contact Centre shows what GREAT customer service is – Staff at Neopost beat…
CCA Excellence Awards 2015 – The winners are…..
The Co-operative Bank has beaten off stiff competition to win two top new prizes in customer…
Content Guru named Cloud Provider of the Year
Content Guru named Cloud Provider of the Year at 2015 UK IT Industry Awards Content Guru…
North East Contact Centre Awards 2015 and the winners are….
North East Contact Centre Awards 2015 – and the winners are…. The winners of the 2015…
mplsystems Positioned in 2015 Gartner Magic Quadrant
mplsystems have been positioned as a Visionary in the 2015 Gartner Magic Quadrant for Contact Centre…
Sabio extend support for European Contact Centre Awards
Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…
BT Leader in 2015 Gartner Magic Quadrant for Contact Centres
BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as…
Webhelp Helen Murray “Women of Influence”
Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…
Verint Recognises Customers at Engage EMEA Conference
Verint Recognises Customers for Exceptional Performance at Engage EMEA Conference; Awards Ceremony Celebrates the Success of…
Content Guru Named Contact Centre as a Service Challenger
Content Guru has been named a 2015 Contact Centre as a Service (CCaaS), Western Europe Challenger…
Interactive Intelligence Wins Innovation Contact Centre Award
Interactive Intelligence Wins Ventana Technology Innovation Contact Centre Award Ventana Research recognizes the PureCloud℠ platform for…
Jabra Announces Winners at Partner Conference
Jabra announces the winners at its annual UK&I Partner Conference Awards ceremony Selected partners and distributors…
Sabio Selected by WestconGroup for Partner Award
Sabio Selected by WestconGroup for Partner Award; Leading customer contact technology specialist recognised for second successive…
Ventrica Wins Award for outsourced customer service
Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…
Noble Systems Receives Frost & Sullivan Award
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award – Customer contact technology provider again…