Customer Service of the Year Awards Now Open for Entry

Customer Service of the Year Awards Now Open for Entry – Entry deadline is 31 May…

Customer Contact Innovation Awards Winners Announced

Customer Contact Innovation Awards Winners Announced – Six organisations won prestigious innovation awards for outstanding initiatives…

European Contact Centre & Customer Service Awards 2016

European Contact Centre & Customer Service Awards 2016 – Nominations open 1st May 2016 You may…

Aspect Software announces UK winners at ACE Europe Awards 2016

Aspect Software announces UK winners at ACE Europe Awards 2016 Edwardian Hotels London, Lloyds Banking Group,…

Content Guru Wins Queen’s Award for Innovation

Content Guru has been awarded a Queen’s Award for Enterprise for its storm® CONTACT™ cloud contact…

Shop Direct and Webhelp shortlisted for major retail awards

Shop Direct and Webhelp have been shortlisted in two categories at the prestigious Retail Week Customer…

Teleopti Named Leading Worldwide WFM Vendor

Teleopti, a global leader in workforce management software for contact centers announced today that for the…

VoiceSage Crowned Contact Centre Product Of The Year

VoiceSage have announced it has once again won the coveted title of ‘Contact Centre Product of…

Content Guru Finalist in IT & Software Excellence Awards

Content Guru have been named a finalist for IT Europa’s European IT and Software Excellence Awards…

PureCloud Engage Wins 2015 Product of the Year Award

Interactive Intelligence Has Won Cloud Computing Magazine’s 2015 Product of the Year Award – Interactive Intelligence…

Welsh Contact Centre Industry Stars Crowned

Welsh contact centre industry stars crowned by Jimmy Carr – Top performers in Wales’ £650m contact…

Akixi Finalist in International Business Of The Year Award

Akixi have announced they are Finalist in the Gatwick Diamond International Business Of The Year Award…

Contact Centre Industry suppliers Recognised in Awards

Contact Centre Industry suppliers to be recognised in a UK first at new awards ceremony Nominations…

RSVP identified in LSE ‘1000 Companies to inspire Britain’

RSVP Call Centres has been identified in London Stock Exchange’s ‘1000 Companies to inspire Britain’ RSVP…

Sabio secures Gamma Platinum Partner Accreditation

Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…

National Contact Centre Awards 2016 – Nominations closing soon

National Contact Centre Awards 2016 – Now in their 21st year, nominations are open for the…

VoiceSage Finalist in Contact Centre Product of the Year

VoiceSage Reaches The Finals Of Premier Industry Awards For Its Contact Centre Solutions VoiceSage, the customer…

CalMac Awarded Contact Centre Accreditation

CalMac Ferries’ customer services staff have picked up the Contact Centre Association’s global accreditation at a…

Verint Recognised in Magic Quadrant for Customer Engagement

Verint Recognised in Magic Quadrant for Customer Engagement- Gartner Recognises Verint as a Leader Positioned Highest…

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