Chubb Fire Security announces relocation of contact centre

Birmingham based company Chubb Fire Security have announced plans to relocate their contact centre, which employs…

Three anounce plans for new contact centre in Waterford

Mobile provider Three (Ireland) and Tech Mahindra have announced that they are to open a contact…

Sabio signs Non-Executive Chairman Lee Shorten

Former Avaya Managing Director Lee Shorten joins board of independent customer contact technology specialist Sabio, the…

Ultra Commications appoint Justin Hamilton-Martin as CEO

Ultra Communications Ltd have announced the appointment of Justin Hamilton-Martin as Chief Executive Officer. The board…

Pay and Conditions in Contact Centres 2014/15 Report

IDS Pay and Conditions in Call and Contact Centres 2014/15 Report provides a detailed picture of…

Voice continues to expand with four new appointments

Scott Johnson and Chris Woolley have both been appointed Operations Managers at Voice. Scott already has…

The Co-operative Bank create 55 jobs at Leek Contact Centre

The Co-operative Bank have announced the creation of 55 news jobs at their Leek based contact…

Converso announce 100 Jobs at Southend Contact Centre

Outsourcer Converso have announced the recruitment of up to 100 staff at their Southend on Sea…

Convergys’ Derry Contact Centre goes Live

Convergys Corporation have hosted a formal grand opening of the company’s new contact centre in Derry.…

TUI Coventry Contact Centre enter Consultation Period

It has been reported that Staff at Thomson and First Choice Contact centre in Coventry have…

Concentrix to Create Jobs in Scotland with New Global Delivery Centre

Five hundred full-time jobs could soon be available in Inverclyde thanks to a Regional Selective Assistance…

ResQ announce 50 new jobs at Hull based contact centre

It has been reported that Hull based outsourcer ResQ is creating an additional 50 posts on…

Royal Mail Jobs at Stoke Customer Service Centre

Royal Mail have announced that they will be recruiting up to 450 at their Stoke based…

JLT Employee Benefits appoints Peter Mileham to head new Customer Support Centre

JLT Employee Benefits has appointed Peter Mileham as Operations Manager for its new Customer Support Centre…

Wiltshire Police’s Contact Centre Goes Live

Wiltshire Police have opened their new £1.8 million contact centre this week which brings together 999…

Voice joins Job Centre Plus with Back to Work Scheme

Voice has joined forces with Job Centre Plus and employment scheme Back to Work to give…

CCMA Increases Membership by 20% in One Year

Industry Body Responds to Rapid Expansion with Two Senior Appointments The Call Centre Management Association (CCMA),…

New jobs at Spark Response contact centre

Spark Response has created 30 new jobs after securing a new contract with one the UK’s…

Jabra UK & I Strengthens Channel Sales with New Appointment, Joanna Waters

Jabra UK & Ireland Business Solutions enhances its Sales department with the appointment of a new…

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