TUI Coventry Contact Centre enter Consultation Period

It has been reported that Staff at Thomson and First Choice Contact centre in Coventry have…

Concentrix to Create Jobs in Scotland with New Global Delivery Centre

Five hundred full-time jobs could soon be available in Inverclyde thanks to a Regional Selective Assistance…

ResQ announce 50 new jobs at Hull based contact centre

It has been reported that Hull based outsourcer ResQ is creating an additional 50 posts on…

Royal Mail Jobs at Stoke Customer Service Centre

Royal Mail have announced that they will be recruiting up to 450 at their Stoke based…

JLT Employee Benefits appoints Peter Mileham to head new Customer Support Centre

JLT Employee Benefits has appointed Peter Mileham as Operations Manager for its new Customer Support Centre…

Wiltshire Police’s Contact Centre Goes Live

Wiltshire Police have opened their new £1.8 million contact centre this week which brings together 999…

Voice joins Job Centre Plus with Back to Work Scheme

Voice has joined forces with Job Centre Plus and employment scheme Back to Work to give…

CCMA Increases Membership by 20% in One Year

Industry Body Responds to Rapid Expansion with Two Senior Appointments The Call Centre Management Association (CCMA),…

New jobs at Spark Response contact centre

Spark Response has created 30 new jobs after securing a new contract with one the UK’s…

Jabra UK & I Strengthens Channel Sales with New Appointment, Joanna Waters

Jabra UK & Ireland Business Solutions enhances its Sales department with the appointment of a new…

Agilisys secures Legal Aid outsource contract and creates 50 new jobs

New jobs will be brought to Clevedon following the news that North Somerset Council’s support services…

Outsourcer Voice makes key appointments

Voice has appointed five key new appointments as it continues its programme of rapid growth investment.…

Nationwide Energy goes into administration

Nationwide Energy Services, part of Save Britain Money Group, has ceased trading and entered administration with…

We Fight Any Claim create 140 new jobs

We Fight Any Claim, who specialise in PPI mis-selling claims, the have announced the creation of…

Sainsbury’s Bank secure new contact centre location

Sainsbury’s Bank have announced that they will move to a new office complex which will house…

Noble Systems Sees Rapid Growth

Noble Systems, a global leader in unified contact centre technology solutions, a global leader in unified…

Profile of the Contact Centre sector workforce

In December 2012 there were estimated to be 5,650 contact centres in the UK with 650,500…

Job boost at New Call Telecom

Latest recruitment drive means New Call’s contact centre workforce has nearly doubled to 190 since the…

NRG Recruitment announce major brand re-launch

NRG Recruitment has unveiled a modern, forward-thinking new look and feel for its established brand –…

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