The refurbished contact centre, which took 10 weeks to refurbish, will enable Dunlem to increase their current staffing levels from 72 within their customer service department to a maximum of 200 staff within the building.
The customer serice department handles all queries generated from their nationwide chain of stores, their online retail business and customers.
A Dunelm spokesman said: “We are delighted not only to be offering more jobs and training opportunities in the future to the community of Radcliffe, but to be investing in transforming an old space into a new innovative working environment to support and serve our business growth.
“A sincere thank you goes out to all the many people and organisations involved in the incredibly busy 10-week project including considerable support from Bury Council.”
Councillor Rishi Shori, Deputy Leader of Bury Council, said: “This is absolutely fantastic news for the people of Radcliffe.
“To have Dunelm’s main contact centre located here in Radcliffe and to see so many potential jobs being created is a real coup for the town.”
The official opening of the Dunlem new contact centre will take place on Tuesday 16th June 2015 and of course contact-centres.com will be in attendance to report.
For additional information see the Dunlem Website