Firstsource recruitment drive at Middlesbrough contact centre

Firstsource have announced a recruitment drive at its Middlesbrough based contact centre after securing an outsource…

Scottish Gas create 230 jobs to cope with increased Winter volumes

          Scottish Gas has created 230 new jobs across its contact centres…

Search Consultancy is ‘calling’ on candidates this Christmas

Search Consultancy is ‘calling’ on candidates this Christmas with hundreds of Glasgow vacancies available and festive…

ING to cut 1700 staff and grow digital investment

Dutch Bank ING is to cut 1700 jobs and spend EUR200 million to simplify and upgrade…

Griffin Place Communications Create 300+ jobs

Griffin Place Communications (GPC), a new contact centre outsourcer specialising in customer care and lead generation…

Domestic and General recruiting at Brighton Contact Centre

Warranty company Domestic and General have announced the  creation of 110 jobs at the company’s Brighton…

Interactive Intelligence Hires New Chief Marketing Officer

New CMO Jeff Platón brings 20-plus years of marketing and product management experience drawing on former…

Parseq generates 150 new roles at Sunderland 2Touch contact centre

Parseq has moved a step closer to its £100m turnover goal with the creation of 150…

GoDaddy’s European Customer Care Centre goes live

GoDaddy, the world’s largest technology provider dedicated to small businesses, have announced it has opened a…

Chubb Fire Security announces relocation of contact centre

Birmingham based company Chubb Fire Security have announced plans to relocate their contact centre, which employs…

Three anounce plans for new contact centre in Waterford

Mobile provider Three (Ireland) and Tech Mahindra have announced that they are to open a contact…

Sabio signs Non-Executive Chairman Lee Shorten

Former Avaya Managing Director Lee Shorten joins board of independent customer contact technology specialist Sabio, the…

Ultra Commications appoint Justin Hamilton-Martin as CEO

Ultra Communications Ltd have announced the appointment of Justin Hamilton-Martin as Chief Executive Officer. The board…

Pay and Conditions in Contact Centres 2014/15 Report

IDS Pay and Conditions in Call and Contact Centres 2014/15 Report provides a detailed picture of…

Voice continues to expand with four new appointments

Scott Johnson and Chris Woolley have both been appointed Operations Managers at Voice. Scott already has…

The Co-operative Bank create 55 jobs at Leek Contact Centre

The Co-operative Bank have announced the creation of 55 news jobs at their Leek based contact…

Converso announce 100 Jobs at Southend Contact Centre

Outsourcer Converso have announced the recruitment of up to 100 staff at their Southend on Sea…

Convergys’ Derry Contact Centre goes Live

Convergys Corporation have hosted a formal grand opening of the company’s new contact centre in Derry.…

TUI Coventry Contact Centre enter Consultation Period

It has been reported that Staff at Thomson and First Choice Contact centre in Coventry have…

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