Douglas Jackson 10th Anniversary – Here’s to the next 10!

Douglas Jackson 10th Anniversary – Here’s to the next 10! We are so proud of the…

Kura Select Liverpool 1st Contact Centre Outside Scotland

Kura selects Liverpool City Region for its first contact centre outside of Scotland –  Creating up…

Loganair Goes Live with New In-House Contact Centre

Loganair has launched its new reservations system for travel from 1 September, when it starts flying…

Bannatyne Group Expand Darlington Contact Centre

Bannatyne Group have announced that it is to recruit a further six staff at its Darlington…

Firstsource Cut 90 Jobs at Belfast Contact Centre

Firstsource, the Indian owned contact centre outsource company, have announced that they are cutting 90 agent…

ResQ Seaham Contact Centre Set for Further Growth

Res Q’s Seaham Contact Centre Set for Further Growth in 2017 with new ‘South Wing’ Following…

TSB Recuitment Drive at Sunderland Contact Centre

TSB launches major recruitment drive in Sunderland with the creation of  100 new jobs at its…

Vodafone Create 2,100 Contact Centre Jobs

Vodafone Create 2,100 Contact Centre Jobs Across the UK – Vodafone UK to create 2,100 new…

BGL Launch On-Boarding Across Contact Centres

BGL Group launches new on-boarding strategy across its contact centres, resulting in 98% employee engagement BGL’s…

Irish Life Expansion at Dundalk Contact Centre

Insurance company Irish Life have announced plans to expand its customer service contact centre in Dundalk, County…

Virgin Media Creates Jobs at Limerick Contact Centre

Communications company Virgin Media have announced plans to expand it Limerick based contact centre creating 120…

TalkTalk Axe Jobs at Preston Contact Centre

TalkTalk have announced plans to cut contact centre jobs at their Preston based contact centre. Staff…

Virgin Trains Expands Newcastle Contact Centre

Virgin Trains Gosforth contact centre to increase workforce by 50% Virgin Trains is to expand its…

KURA Secure 100 Contact Centre Jobs and Create 150 More!

More than a hundred jobs have been secured in Forres after they were deemed at risk…

Confidence High Among UK Workers With Brexit Uncertainty

Confidence high among UK workers in face of Brexit uncertainty  – Almost half (48 per cent)…

Economy Energy Invest £4m In New Contact Centre

Economy Energy, a growing independent energy supplier, will create 200 jobs as it launches a dedicated…

UK Contact Centre Industry Set to shed 32,000 Jobs by 2020

The UK contact centre industry is set to shed over 32,000 jobs by the end of…

BT Recruit to Fill 500 UK Contact Centre Rolls

BT to create another 500 UK and Ireland jobs to boost customer service BT today offered…

Ventrica Offer Cheer To Redundant Contact Centre Workers

Following the closure of Southend-based Converso Contact Centres last month, outsourced customer contact centre Ventrica also…

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