Avaya Appointments: UK Strengthens Senior Marketing Team

Avaya UK Strengthens Senior Marketing Team             –  Ross White appointed Head of UK Marketing –  Nick…

Motorpoint Showcase New Contact Centre To Potential Employees

Motorpoint, the UK’s largest independent car retailer, is expanding the team by 20 agents at its…

Firstsource Recruit at Middlesbrough Contact Centre

Outsourcer Firstsource have announced that they are on a recruitment drive for an additional 350 staff…

Tesco Announce Closure of Cardiff Contact Centre

Tesco has announced its intention to simplify its customer service operations by consolidating its Customer Engagement…

Lloyds Banking Group Announce Dundee Contact Centre Closure

Lloyds Banking Group have announced that it is to close its Dundee based contact centre with…

EC Outsourcing Make Senior Appointments after Rapid Expansion

EC Outsourcing Make Senior Appointments after Rapid Expansion for North East company Growing North East contact…

NE Contact Centre Partnership Wants Your Views

NRG has supported the North’s contact centre industry for almost 40 years.  we are committed to…

Arvato Appoints Contact Centre Director

Arvato appoints contact centre director to drive private sector growth Business process outsourcing provider Arvato has…

Contact Centre Carpeo Estate Create up to 300 jobs in Newport

Contact centre Carpeo Estate Planning to create 300 jobs in Newport over the next five years…

Moneypenny appoints Head of Specialist Teams as investment increases

Customer communications service, Moneypenny, is further investing in its Specialist Teams service with the appointment of…

EE Recruiting 800 Contact Centre Agents Across UK

–  New recruits will support EE’s ambitions to provide customers with the best service in the…

Engage Staff at Each Stage of the Employee Lifecycle

How to Engage Staff at Each Stage of the Employee Lifecycle –  Una Lawlor is Content…

Douglas Jackson 10th Anniversary – Here’s to the next 10!

Douglas Jackson 10th Anniversary – Here’s to the next 10! We are so proud of the…

Kura Select Liverpool 1st Contact Centre Outside Scotland

Kura selects Liverpool City Region for its first contact centre outside of Scotland –  Creating up…

Loganair Goes Live with New In-House Contact Centre

Loganair has launched its new reservations system for travel from 1 September, when it starts flying…

Bannatyne Group Expand Darlington Contact Centre

Bannatyne Group have announced that it is to recruit a further six staff at its Darlington…

Firstsource Cut 90 Jobs at Belfast Contact Centre

Firstsource, the Indian owned contact centre outsource company, have announced that they are cutting 90 agent…

ResQ Seaham Contact Centre Set for Further Growth

Res Q’s Seaham Contact Centre Set for Further Growth in 2017 with new ‘South Wing’ Following…

TSB Recuitment Drive at Sunderland Contact Centre

TSB launches major recruitment drive in Sunderland with the creation of  100 new jobs at its…

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