SJS Solutions launch Real-Time Visual Solution

SJS Solutions’ Expands Its Reach with New Data Connectors To Provide a Complete Real-Time Visual Communication…

Nixxis Extends Boundaries of Contact Centre Solutions

Nixxis have announced the release of Nixxis Contact Suite version 2.2 which will push the boundaries…

Akixi Introduces Charting and Polycom VVX Integration

Akixi Introduces Charting and Polycom VVX Integration Akixi Exceeds 1600 Deployed Sites and Introduces Charting and…

Jabra Announce New Cashbacks For Q4

Jabra Announce New Cashbacks For Q4 – The popular Jabra Cashback promotion has been upgraded for…

Aeriandi Unveils New PCI DSS Compliant Voice Services

Aeriandi Unveils New Line-up of PCI DSS Compliant Voice Services  for contact centres – Agent Pay,…

Aspect: How is your contact centre reducing fraud?

Did you know? • By 2017 transactions made on mobile devices will be $1.5 trillion but…

Verint Systems Enhances Enterprise Feedback Solution

Verint Systems Enhances Mobile and Personalisation Capabilities in Enterprise Feedback Management Solution – Powerful New Features…

Sinclair Voicenet Launch Storage & Playback Solution

Sinclair Voicenet launches new long term storage and playback solution for historical audio recordings Sinclair Voicenet…

SJS Solutions enhance Reseller programme

SJS Solutions Launch New Reseller Area to Make Creating Engaging Contact Centre Environments Easier For Resellers…

Jabra Expands SPEAK Series

Jabra Expands SPEAK Series: Adding Ease of Use to Conference Calls and Simplicity to Collaboration New…

Interactive Intelligence Cloud Service Available in Europe

Interactive Intelligence Customer Engagement Cloud Service Now Available Throughout Europe New cloud service designed to help…

Netcall Liberty 3.0 Now Rated Avaya Compliant

Netcall Liberty® 3.0 Now Rated “Avaya Compliant” –  Customer Engagement application is compatible with key Avaya…

Contact centre deployments – Sabio simplifies with data connectivity offering

Contact centre technology specialist Sabio helps reduce complexity with data services to support SIP Trunking, Internet…

Aspect Software Announces Enhancements to Zipwire

Aspect Software announces agent experience enhancements to Zipwire, the company’s cloud contact centre solution Aspect Software,…

Verint Systems and Vidyo Integrate Video Calls into Omnichannel

Verint Systems and Vidyo Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centres – Combined…

Eckoh PLC International Secure Payment Contract Wins

Eckoh PLC International Secure Payment Contract Wins Eckoh the global provider of secure payment products and…

Contact Centre Evolve Wins Comms Business Award

Contact Centre Evolve Solution Wins 2015 Comms Business Award Oak Telecom have announced that Evolve, the…

Fonolo and SJS Solutions Bring Virtual Queuing Data to Contact Centre Wallboards

Fonolo and SJS Solutions have announced a partnership to make Fonolo’s virtual queuing data easily visible…

Rocom Urges Businesses to ‘Talk Tough’

Rocom is talking tough by urging businesses to ‘keep it clean’ after adding a unique screen…

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