Firstsource, the Cardiff based Outsource company, is letting its staff swap ringtones for muscle tone thanks…
Category: – Outsource
Webhelp Rothesay Contact Centre Raises Money for Charity
Webhelp Rothesay Contact Centre Advisors raise money for Children’s Cancer Charity A four-woman team from leading…
Teleperformance to Acquire LanguageLine Solutions LLC
Agreement by Teleperformance to Acquire LanguageLine Solutions LLC – Teleperformance will boost its presence in high-end…
Expolink Outsourcer Targets Growth After Management Buyout
Expolink, a leading global provider of contact centre and whistleblowing hotline services, is gearing up for…
Inspired Contact Centre Event Rewards Hard-Working Staff
A growing North East contact centre is demonstrating its commitment to employees and proving it is…
Education Training Foundation Improves Customer Insights
The Education Training Foundation, which supports teachers, trainers, leaders and employers across the further education and…
KCOM Secure BUPA Contact Centre Outsource Contract
KCOM Secures BUPA Contact Centre Outsource Contract – Healthcare leader has put KCOM technology at the…
EE Completes 100% onshoring of their Contact Centres
EE completes 100% onshoring of Contact Centres for customer service for pay monthly customers 100% of…
SouthWestern to begin trading as Capita Customer Solutions
Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed…
Contact Centre Oustourcer Ascensos Recruit 250 staff
Contact Centre outsource company Ascensos have announced the creation of 350 jobs after securing a ‘multi-million’…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever,…
Webhelp Acquisition of Outsourcer Contact2Value
Webhelp, has today announced the acquisition of top Dutch customer experience company Contact2Value. Contact2Value is a…
Capita selected by Tesco Mobile to form partnership
Capita has been selected by leading mobile telecommunications company Tesco Mobile to form a five year…
Webhelp Acquire GoExcellent to Reach $1bn Turnover
Webhelp reaches US$1BN turnover with the acquisition of leading Scandinavian Outsource contact centre company, GoExcellent. Webhelp,…
Outsource Sometimes its best to use the Experts
Outsource or not to outsource that is the question. Like the contact centre industry which we…
RSVP, the London based Outsourcer, are a Talented Bunch
RSVP ‘s staff at their London based contact centre are a talented bunch as proved by…
Capita Secure Rail Outsource Customer Service Contract
Capita has been awarded a four-year contract to provide customer and fulfillment services to First Rail,…
Webhelp Secure Two Retail Outsource Contracts
Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies…
Confero Call Centre Assist UNICEF’s Soccer Aid 2016
Confero are aiming to take £120,000 for UNICEF’s Soccer Aid 2016 by donating 60 contact centre…