Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead…
Category: – Outsource
easyJet Create 37 Jobs at Webhelp Contact Centre
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business…
Hull City Council Agree Outsource Partnership with Civica
Hull City Council agrees Outsource Partnership with Civica to run their contact centre services ahead of…
Sitel UK Awarded National Citizen Service Contract
Outsourcing customer experience experts, Sitel UK, has been awarded a contact centre contract to provide contact…
The Great Sitel Bake Off Raises Money at Contact Centres
The Great Sitel Bake Off raises more than £2000 at its “World’s Biggest Coffee Morning” for…
Manila Philippines Attractive Option For Contact Centre Services
Intelenet® launches a new facility in Manila to cater to UK interest in the Philippines’ offshoring…
Webhelp Says Thank You to Contact Centre Colleagues
Leading global customer experience and business process outsourcer, Webhelp, has spent a day saying thank you…
Webhelp Win The Scottish Children’s Lottery !
Leading global customer experience and business process outsourcer, Webhelp, is celebrating a lottery win after being…
RSVP Media Announce Contact Centre Expansion
London contact centre staffed by trained actors expands into MediaCityUK, Manchester. RSVP (Media Response) Limited, a…
Ventrica Appoint Digital Marketing Expert
Outsourced customer contact centre Ventrica is investing further in its digital capabilities with the appointment of…
Sitel Create 1100 Contact Centre jobs by Feb 2017
Sitel creates 1100 jobs as part of their multi-million pound UK expansion Sitel, global leaders in…
Expolink Help Dometic Deliver Enhanced Customer Experience
Expolink, the leading Wiltshire-based provider of multi-channel contact centre services, has been awarded a contract by…
What is The True Cost of your Contact Centre Agent?
The True Cost of your Contact Centre Agent – Expolink went into accountant mode to provide…
Direct Response Acquire Three Contact Centre Businesses
Direct Response Contact Centres Ltd, one of the UK’s leading digital multichannel contact centres, announces the…
Three Announce Capita Preferred Bidder for Outsource Contract
Three has announced today that Capita has been selected as the preferred bidder for a contract…
Journeycall Secures ATOC Outsource Contract Extension
Journeycall has secured another year of their existing contract with ATOC (Association of Train Operating Companies)…
Moneypenny Contact Centre Completes HQ Move
Moneypenny, the Wrexham based outsourced switchboard and telephone answering contact centre, has officially completed the move…
Infinity Supports New Business Wins for Outsourcer, Interact
Infinity Implements at Speed to Support Two New Business Wins for Customer Management Outsourcer, Interact When…
Webhelp Growth Continue with Launch of Webhelp Nordic
Webhelp has confirmed the acquisition of top Nordic contact centre operation management firm, GoExcellent, announced in…