Webinar: Messaging and Web Chat – Getting the Best Out of Both Webinar The customer communications…
Category: – Events
Noble Systems Announce 2017 SNUG EMEA Conference Dates
Noble Systems to Host 2017 SNUG EMEA Conference – Global contact centre technology leader will present…
Netcall Announce Series of Contact Centre Webinars
Change management: making change a success Tuesday 13th June The role of the contact centre in…
Aspect Via – Lowry Hotel Manchester – 19th July
The Customer Engagement Centre (CEC) is more than a technology. It’s an orchestrated solution and strategy…
7 Technologies Changing Customer Engagement
Genesys to Hold Global Webinar with Amazon Web Services on 7 Technologies Changing Customer Engagement Leading…
Bringing Quality Monitoring To The Contact Centre
Webinar: Bringing Quality Monitoring into the heart of the Contact Centre Thursday June 15, 2017 1:00…
NICE Webinar: Recording in the Contact Centre
Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief…
Webinar: How to be a Contact Centre Champion
Webinar: How to be a contact centre champion Why attend? As part of this webinar we…
Aspect Showcases Cloud Customer Engagement Centre
Aspect Software showcases its cloud Customer Engagement Centre on tour of UK & Ireland Aspect Software…
interactions 2017 – Customer Conference – June 6th
…AND TOP FIVE REASONS TO ATTENDONE: New Release – Robotic Process Automation With its latest enhancements,…
2017 Unify Partner Discovery Day – Meet SJS Solutions
2017 Unify Partner Discovery Day – We want to share our secrets with you! Every day…
Aspect take To The Road with Aspect VIA Roadshows
Announcing the kick-off of the Aspect Via Roadshow Customer Service is no longer a cost centre…
Win Tickets to 2017 Best Contact Centre Practices Conference
Contact-Centres.com is pleased to offer it’s readers the chance to win one of 2 conference tickets…
4Net Technologies – Innovation & Transformation Seminars
4Net Technologies – Innovation and Transformation Seminars 16th May 2017 & 20th June 2017 4Net Technologies…
Generation Z & Contact Centres – Challenge or Opportunity?
Noble Exchange ‘Generation Z and the Contact Centre – Challenge or Opportunity? Traditionally described as being…
Webinar: Turn Outbound Dialling into inbound Telephony
Webinar: The vast majority of outbound calls typically fail to connect to the right party, they…
NICE Interactions: Carl Jorgensen, Head of Planning from Metro Bank
NICE Interactions 6th June IET Savoy Place, London Metro Bank had a requirement for a workforce…
2017 Best Contact Centre Practices – May 2017
2017 Best Contact Centre Practices in Europe, Middle East and Africa – London 22nd -26th May…
Customer Engagement Without Boundaries
Aspect CrowdChat: Customer Engagement Without Boundaries As an expert on customer service and engagement, we would…