AI isn’t for the future – it’s here today and already transforming customer engagement Customer contact…
Category: Sabio Group
Sabio Acquires Rapport In Plan To drive double digit growth
Sabio strengthens customer engagement analytics portfolio with acquisition of Rapport insight and analysis business • Announcement…
BGL Group Targets Savings with Sabio Speech Analytics
BGL Group, a leading digital distributor of household financial products to more than eight million customers,…
Taking Secure Payment Protection to the Next Level
Taking secure payment protection to the next level – Andy Roberts, CEO, Sabio How organisations engage…
Sabio Accelerates Growth Plans with Multi-Million Pound Investment
Sabio accelerates growth plans with multi-million pound investment from Lyceum Capital – Leading customer engagement technology…
Sabio wins two major awards at Verint EMEA Partner Summit 2016
Sabio wins two major awards at Verint EMEA Partner Summit 2016 Sabio recognised as Verint Partner…
Sabio Listed in Sunday Times International Track 200
Contact technology specialist Sabio listed in The Sunday Times HSBC International Track 200 – Ranking reflects…
Cloud contact centres without the compromises
Cloud contact centres without the compromises – Ken Hitchen, Director, Sabio With around half of UK…
Apple Support for WebRTC Accelerates Customer Service
Apple support for WebRTC set to accelerate browser-based customer service – Stuart Dorman, Chief Innovation Officer,…
DX selects Sabio for telephony infrastructure
Logistics firm DX selects Sabio for telephony infrastructure Successfully replaces over 80 disparate telephony systems with…
Voice Biometric Technologies – Sabio White Paper
How the latest voice biometric technologies successfully balance security needs while still enabling a high quality…
Saga Chooses Sabio to Support Business Critical Contact Centres
Saga chooses Sabio to support its business-critical customer contact centres – In addition to ongoing 24x7x365…
HSBC takes biometrics mainstream in UK contact centres
HSBC takes biometrics mainstream – Stuart Dorman, Head of Apps, Sabio assesses the customer engagement impact…
Four things not to do with your agent desktops
Four things not to do with your agent desktops – Sabio’s Stuart Dorman takes a look…
Sabio secures Gamma Platinum Partner Accreditation
Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…
BGL Group chooses Sabio for next generation Verint WFM Project
BGL Group chooses Sabio for next generation Verint Workforce Management project Expected efficiency savings from Sabio’s…
LV= Selects Sabio to support Avaya customer contact infrastructure
LV= Insurance specialist selects Sabio to support its Avaya customer contact infrastructure – Customer contact technology…
Embedding service at every stage of the customer journey
Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…