BGL Group Targets Savings with Sabio Speech Analytics

BGL Group, a leading digital distributor of household financial products to more than eight million customers,…

Taking Secure Payment Protection to the Next Level

Taking secure payment protection to the next level – Andy Roberts, CEO, Sabio How organisations engage…

Sabio Accelerates Growth Plans with Multi-Million Pound Investment

Sabio accelerates growth plans with multi-million pound investment from Lyceum Capital – Leading customer engagement technology…

Sabio wins two major awards at Verint EMEA Partner Summit 2016

Sabio wins two major awards at Verint EMEA Partner Summit 2016 Sabio recognised as Verint Partner…

Sabio Listed in Sunday Times International Track 200

Contact technology specialist Sabio listed in The Sunday Times HSBC International Track 200 – Ranking reflects…

Cloud contact centres without the compromises

Cloud contact centres without the compromises – Ken Hitchen, Director, Sabio With around half of UK…

Apple Support for WebRTC Accelerates Customer Service

Apple support for WebRTC set to accelerate browser-based customer service – Stuart Dorman, Chief Innovation Officer,…

DX selects Sabio for telephony infrastructure

Logistics firm DX selects Sabio for telephony infrastructure Successfully replaces over 80 disparate telephony systems with…

Voice Biometric Technologies – Sabio White Paper

How the latest voice biometric technologies successfully balance security needs while still enabling a high quality…

Customer Journey and How Social Media Causes Disruption

Customer Journey and how Google, Facebook & Twitter are causing disruption – Why it makes sense…

Saga Chooses Sabio to Support Business Critical Contact Centres

Saga chooses Sabio to support its business-critical customer contact centres – In addition to ongoing 24x7x365…

HSBC takes biometrics mainstream in UK contact centres

HSBC takes biometrics mainstream – Stuart Dorman, Head of Apps, Sabio assesses the customer engagement impact…

Four things not to do with your agent desktops

Four things not to do with your agent desktops – Sabio’s Stuart Dorman takes a look…

Sabio secures Gamma Platinum Partner Accreditation

Customer contact technology specialist Sabio secures Gamma Platinum Partner Accreditation – Platinum status confirms Sabio’s ability…

BGL Group chooses Sabio for next generation Verint WFM Project

BGL Group chooses Sabio for next generation Verint Workforce Management project Expected efficiency savings from Sabio’s…

LV= Selects Sabio to support Avaya customer contact infrastructure

LV= Insurance specialist selects Sabio to support its Avaya customer contact infrastructure – Customer contact technology…

Embedding service at every stage of the customer journey

Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…

Sabio – Transforming Customer Contact

Technology is clearly now evolving how customers want to engage with organisations. This is the theme…

Sabio Launch New Digital Checklist for customer engagement

Sabio, the Contact centre technology specialist. identifies six key factors that help to drive successful channel…

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