Sabio chosen by Hargreaves Lansdown to manage business-critical customer experience for its core contact centre and…
Category: Sabio Group
CCMA Partner with Sabio to Deliver Benchmark Service
CCMA partners with Sabio to deliver free 2021 Contact Centre Benchmark service CCMA contact centre performance…
Healthcare Company Selects Sabio for Contact Centre
Healthcare provider selects Sabio to deliver next generation contact centre support across Europe Global healthcare insurance…
Webinar: The Impact of Brexit on the Contact Centre
The Impact of Brexit on the Contact Centre From January 2021, the UK’s transition period after…
CX Response to COVID-19. Read the Report
New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding. Sabio has…
Sabio Group Acquires Coverage Group in France
Sabio Group Acquires Coverage Group in France – Addition of one of Europe’s leading Genesys Cloud…
Sabio Achieves Twilio Gold Status to Bring AI to Contact Centres
Sabio Group Achieves Twilio Gold Partner Status to bring AI to the contact centre Following its…
Is Home Working A Permanent Option for Contact Centres?
Working from home: a permanent option for contact centres? With the right technology and careful planning,…
Sabio Group strengthens leadership to accelerated growth
Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant…
Sabio Strengthen Digital with FlexAnswer Acquisition
Sabio strengthens its Digital offering with acquisition of flexAnswer Solutions – Addition of Virtual Assistant technology…
Customer Engagement set to get smarter in 2019
CX solutions leader Sabio expects there to be an increased focus on AI, Augmented Human Interactions…
Your Chatbot Still Needs the Human Touch
Your chatbot still needs the human touch in the contact centre according to Matt Dyer, Head…
Avaya Confirms Sabio CX Leadership with Accreditation
Avaya confirms Sabio CX leadership with award of first full Avaya Oceana Accreditation • Sabio leads…
Sabio Raises Game for Customer Experience with Bright UK Acquisition
Sabio raises the game for customer experience with Bright UK acquisition • Acquisition of Bright UK…
Sabio Win Avaya Contact Centre Partner of Year Award
Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award • Leading Customer Experience and…
Sabio Strengthens Group Board With Appointments
Digital customer engagement technology specialist Sabio has strengthened its Group Board structure with the appointments of…
Sabio Acquires DatapointEurope
Sabio acquires DatapointEurope to create £60 million revenue pan European customer experience managed service technology provider…
AutoRestore opts for Sabio OnDemand Solution
AutoRestore opts for Sabio OnDemand hosted solution to power next generation customer contact operations AutoRestore® –…
Sabio Secures Top 5 Ranking in Opus Research
Sabio secures Top 5 ranking in Opus Research Enterprise Intelligent Assistants report Sabio is ranked among…