Content Guru’s storm Named as a Chrome Enterprise Recommended Solution Content Guru, one of the world’s…
Category: – Company Info
Nasstar Announce Strategic Partnership with Omningage
Nasstar have announced a strategic partnership with Omningage, the leading provider of cloud-based contact centre customer…
The 2023-24 UK Customer Experience Decision-Makers’ Guide
“The 2023-24 UK Customer Experience Decision-Makers’ Guide”, based on surveys with 209 UK organisations and 1,000+…
Content Guru & Soitron UK Announce New Reseller Partnership
Content Guru, one of the world’s leading providers of cloud contact centre and customer experience (CX)…
CCMA Launches Contact Centre Standards Framework
The CCMA (Call Centre Management Association) is proud to announce the launch of its Contact Centre…
Content Guru’s AI Solution Wins Computing Cloud Excellence Award
Content Guru’s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony Content Guru, one of…
AI will Impact Customer Service Agents, But Not How We Anticipate
New Calabrio Contact Centre Research: AI will Impact Customer Service Agents, But Not How We Anticipate…
Unrivalled Technology-Enabled Support Centre unveiled by FourNet & Alzheimer’s Society
Digital transformation and customer experience specialists, FourNet, and leading dementia charity, Alzheimer’s Society, have today revealed…
State of the Contact Centre 2023 – Calabrio Annual Report
State of the Contact Centre 2023 – Calabrio Annual Report about emerging trends, challenges, and expectations…
Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide
Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Contact Centre Agent Management Industry…
Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud
Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud Retailer selects IPI’s Contact…
Britannic Named Supplier on Crown Commercial Service’s Network Services
Britannic Named Supplier on Crown Commercial Service’s Network Services 3 Framework Facilitating the Procurement of UC,…
Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’
Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’ By The Institute of Customer Service…
Content Guru Integrates Google Business Messages into storm® Contact Centre
Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…
Jabra Technology – So what is a Video Bar System?
Whether you’re in a small meeting room or a medium-sized conference room, a video bar system…
FourNet appoint Iain Johnson as Head of Solution Design
FourNet hires Sabio Group’s ex CCaaS solutions lead – Iain Johnson’s appointment as Head of Solution…
Content Guru – Exemplary Vendor in Ventana Contact Centre Buyers Guide
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2023 Contact Centre Suites Buyers…