Virgin Media has opened applications for 100 full and part-time Contact Centre Roles in Wythenshawe, Manchester.…
Author: Contact- Centres
Perry Sanger first entered the Contact Centre industry back in 1990 so has seen and reported on the transition from call centre to multi-channel contact centre that we know today.
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Jabra Sustainability Journey with 100% Sustainable Packaging
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NICE Redefines Conversational AI for Digital Experiences
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FourNet Helps Improve Efficiency at New HMCTS Contact Centre
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How Technology is Revamping Social Housing
Enghouse Interactive webinar to reveal how technology is revamping social housing customer service in the contact…