Embedding service at every stage of the customer journey by Stuart Dorman, Head of Apps, Sabio…
Tag: Sabio Group
Cloud Contact Centre without Compromise – Sabio Event
Cloud Contact Centre without Compromise. Sabio’s OnDemand event, Thursday 28th January With all the hype surrounding…
Christmas hoverboard customers need clear guidance
Christmas hoverboard customers need clear guidance says Matt Dyer of Sabio. Following the news this week…
Speech Analytics goes Mainstream according to Sabio Whitepaper
Speech Analytics goes Mainstream according to Sabio Whitepaper – How speech analytics has evolved to become…
Focus on the right Speech Analytics Metrics!
Focus on the right Speech Analytics Metrics! Sabio’s Dan Whaley – User Experience Consultant discusses why…
Customer Engagement Sabio Top Tech Trends
Sabio has outlined what it sees as 2016’s Top Ten trends for effective customer engagement. “Today’s…
Sabio extend support for European Contact Centre Awards
Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…
Keep your customer feedback strategy on track
Sabio discuss 8 ways for brands to keep their customer feedback strategy on track – Brand…
Sabio: The Sound of Analytics Success
Sabio Event: Like the sound of analytics but not sure what the benefits are or how…
Sabio – Transforming Customer Contact
Technology is clearly now evolving how customers want to engage with organisations. This is the theme…
Sabio Selected by WestconGroup for Partner Award
Sabio Selected by WestconGroup for Partner Award; Leading customer contact technology specialist recognised for second successive…
Sabio Assist Police Contact Centre with their Enquiries
Sabio has secured a contract to deliver support for Greater Manchester Police Contact Centre advanced Workforce…
Sabio Launch New Digital Checklist for customer engagement
Sabio, the Contact centre technology specialist. identifies six key factors that help to drive successful channel…
Contact centre deployments – Sabio simplifies with data connectivity offering
Contact centre technology specialist Sabio helps reduce complexity with data services to support SIP Trunking, Internet…
Sabio Network Services appoint Ben Le Feuvre
Sabio Network Services eappoint Ben Le Feuvre to head up operation – Senior industry voice and…
Customer Journeys – Understanding & Improving
Customer Journeys – Understanding & Improving – Paul Brassington of Sabio explains why being aware of a…
8 key factors driving webchat success
8 key factors driving webchat success – Consultants at customer service technology specialist Sabio have identified…
Sabio helps BGL Group optimise customer engagement with SMS messaging
Sabio helps BGL Group optimise customer engagement with pro-active outbound SMS messaging Leading financial services business…
Sabio Wins Verint Marketing Excellence Award
Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…