Lloyds Bank Contact Centre Closure indicates a Positive Industry Trend

The recent announcement that Lloyds Bank will close its Warrington contact centre at the beginning of…

Noble Systems Expands Sales Team

Noble Systems has seen rapid growth over the last few years and is set to continue…

Intercall announce creation of 50 jobs

Outsourcer Intercall and its sister company in Killarney, Tangerine Management have annouced a recruitment drive for…

Skipton Building Society announce jobs at telephone service centre

As part of its growth plans Skipton Building Society have announced that it is creating 71…

Nigel Baker appointed Managing Director of Echo Managed Services

Echo Managed Services, one of the leading providers of outsourced contact management services, has appointed Nigel…

EE announce Londonderry as site for new contact centre

EE has revealed Londonderry/Derry in Northern Ireland as the location for its new customer service centre…

Domestic & General appoint new contact centre manager – Shirley Cuffe

Domestic and General has appointed a new contact centre manager to join its Nottingham team. Shirley…

Webhelp UK Appoints Gillian Campbell as HR Director

The UK’s leading customer experience solutions provider, Webhelp UK has appointed Gillian Campbell as HR Director.…

Jabra New Appointment – Dawn McMorrow

Jabra UK & Ireland Business Solutions enhances its marketing department with the appointment of new UK&I…

Sinclair Voicenet Expands Sales Operation with Appointment of Steve Bailey

Sinclair Voicenet has appointed industry veteran Steve Bailey as Area Sales Manager. In this role he…

Rigney Dolphin announce closure of their Derry operation with the loss of 30 jobs

The North’s Enterprise Minister Arlen Foster confirmed the closure in a statement, “Rigney Dolphin has confirmed…

Serco Embark on expansion at Sheffield Contact Centre

Serco has confirmed the launch of a recruitment drive for around 150 new members of staff…

EE Creates Jobs at Contact Centre

EE commits to deliver industry-leading customer service by increasing UK-based customer service resources – Over 1,000…

A million workers off sick for more than a month – Any in your contact centre?

As many as 960,000 employees were on sick leave for a month or more each year…

Contract with Scottish Power creates new jobs at KC Contact Centres

More than 20 new, permanent jobs could be created at a local contact centre if an…

Teleperformance set to grow in Kilmarnock during 2014

Teleperformance has announced that it plans to increase its workforce in Kilmarnock by up to 15…

Jabra Promotes Robert Stockford

Jabra are very pleased to announce the promotion of Robert Stockford to the role of Channel…

UK Businesses Risk Losing Talent according to REED

As confidence returns to jobs market, businesses advised to invest in workforce to retain and attract…

Aegis announce plan for Glasgow based contact centre

Global outsource company Aegis have announced plans to create a 2,500 seat contact centre in Glasgow.…

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