2Touch participate in world’s biggest coffee morning

Sweet-toothed associates at Sunderland-based contact centre, 2Touch, have raised over £2,000 for Macmillan Cancer Support. Associates…

Aquira set to double Scottish workforce to 420

A further boost to Scotland’s economy was welcomed today (11th October) by First Minister Alex Salmond…

Sitel UK create 150 new jobs

Outsourcer Sitel UK have announced the creation of 150 new jobs at its Stratford upon Avon…

Ventrica secures NJOY Outsource Contract

Ventrica secures NJOY contract and create job opportunities in UK Electronic cigarette company NJOY today announced…

GoResponse celebrate Tenth Anniversary

This October marks the ten-year anniversary of thriving Kent business GoResponse. A true local success story,…

Spark Response Supports Unemployment Initiative To Help Jobseekers

Contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is helping dozens of jobseekers find work…

Teleperformance announce recruitment drive

Teleperformance have announced a major recruitment drive across UK sites. From a total of 1,000 jobs…

Webhelp TSC team tee off to help raise over £9,000 for Quarriers

A team of four customer experience professionals from Webhelp TSC in Greenock has helped raise £9,970…

Stream Global Services Opens Belfast Contact Centre

Stream Global Services held a grand opening ceremony (3rd October) to commemorate its newest contact Centre,…

Serco announce expansion plans

Outsourcer Serco, who secured a three year outsource contract with Hull Council, have announced initial plans…

Call Connection To Create 100 New Jobs In Newcastle

Outsourcer Call Connection is set to extend its operations in Newcastle bringing up to 100 new…

‘Five Step guide to converting Christmas shoppers with Customer Service’

With UK consumers spending an estimated 375m hours shopping online last December, 17m of those on…

Stream Global Services Hiring 50 Permanent Positions in North Dublin

Another 200 seasonal jobs to be created in lead up to Christmas Stream Global Services Dublin…

Capita signs three-year contract to manage customer contact for Government

Capita’s customer management business will manage 10 enquiry lines on behalf of the Department for Work…

Sitel UK acquires Version 5 of Customer Contact Association Global Standard

Sitel UK has acquired the CCA Global Standard© Version 5. Version 5 is designed with a…

CC33 on recruitment drive at Sheffield based site

CC33, who offer services to include telemarketing, digital marketing and training, have announced a recruitment drive…

Spark eCommerce on Recruitment Drive

Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is creating 140 jobs to meet…

Webhelp Group plans €100m acquisition drive

Webhelp Group has outlined plans to consolidate the market with a programme of strategic acquisitions. The…

Capita awarded contract with Lambeth Council

Capita’s local government services business has secured a £3.4m contract with Lambeth Council to manage customer…

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