Contact centre Outsource company Echo Managed Services appoints customer services director to its board Rachael Merrell…
Category: – Recruitment
A Guide to Recruitment and Retention in your Contact Centre
Recruitment and Retention in your Contact Centre A guide to recruiting the best talent for your…
Infobip appoints Bobby White as Head of Marketing, Europe
Infobip appoints Bobby White as Head of Marketing, Europe Infobip, the global communications provider, has announced Bobby White…
Toople Opens Second Contact Centre with Support from BT
Toople PLC, a provider of bespoke telecom services to UK SMEs and a reseller of BT’s…
New NHS 24 Contact Centre Opens in Dundee
A new NHS 24 contact centre has opened in Dundee – allowing the service to help…
Three-quarters of Contact Centre Agents Facing Imminent Burnout
Three-quarters of Contact Centre Agents facing imminent burnout MaxContact calls on the industry to make 2022…
Contact Centre Attrition Risks if Resignations Start
Contact Centre attrition levels are at risk of spiralling if the ‘Great Resignation’ starts to really…
BT 150 New Jobs & Second Contact Centre in Newcastle
BT announces 150 new jobs and second multi-million pound contact centre in Newcastle BT Group today…
Contact Centres Could Be Heading for Own HGV Driver Crisis
Why the contact centre industry could be heading for its own HGV driver crisis – Ben…
Calabrio Introduces First SVP of Corporate Development
Calabrio Introduces First SVP of Corporate Development to Capitalize on Growth and Market Opportunity New executive,…
CC33 Recruitment Drive at Sheffield Contact Centre
CC33 set to recruit more than 75 people and announce generous new employee package at Sheffield…
Europa Announces Employee Expansion at Contact Centre
Europa Contact Centre, the multi-channel outsource contact centre is set to expand its workforce by 25…
ECO set to create 350 Jobs at Sunderland Contact Centre
ECO (EC Outsourcing) set to create 350 new contact centre jobs at Doxford International Business Park,…
Work Starts on New NHS Contact Centre in Medway
Work starts on new multi-purpose ambulance, 999 and NHS 111 contact centre in Medway, Kent. Building…
Echo-U Creating 400 jobs at North East Contact Centres
Contact Centre outsource company have announced a recruitment drive at their contact centre sites in Newcastle…
Sainsbury’s Launch Biggest Ever Christmas Recruitment Drive
Sainsbury’s launches biggest ever Christmas recruitment drive creating 22,000 jobs, to include an additional 180 contact…
BT New Contact Centre Opens in Warrington
BT have announced the completion of its new Warrington contact centre in the Birchwood area of…
Contact Centre Outsourcer Sigma Plant Trees For Staff
Environmental tree planting project helps contact centre outrsource Sigma celebrate new staff appointments A unique partnership…
Two-Tier Culture in Contact Centres – Fight It or Embrace It?
Hybrid Working the Two-Tier Culture in Contact Centres: Fight It or Embrace It?. 83% of businesses…