A million workers off sick for more than a month – Any in your contact centre?

As many as 960,000 employees were on sick leave for a month or more each year…

Contract with Scottish Power creates new jobs at KC Contact Centres

More than 20 new, permanent jobs could be created at a local contact centre if an…

Teleperformance set to grow in Kilmarnock during 2014

Teleperformance has announced that it plans to increase its workforce in Kilmarnock by up to 15…

Firstsource Achieves Investors in People Silver Standard

Firstsource Solutions has announced that it has been accredited with Investors In People (IIP) Silver Standard…

Jabra Promotes Robert Stockford

Jabra are very pleased to announce the promotion of Robert Stockford to the role of Channel…

UK Businesses Risk Losing Talent according to REED

As confidence returns to jobs market, businesses advised to invest in workforce to retain and attract…

Aegis announce plan for Glasgow based contact centre

Global outsource company Aegis have announced plans to create a 2,500 seat contact centre in Glasgow.…

IKEA on recruitment drive at Peterborough contact centre

Swedish furniture company IKEA have announced plans for a major recruitment drive at their Peterborough contact…

Customer Experience Academy creates over 40 new jobs

Following the success of its pilot programme earlier this year, customer experience company, Webhelp UK, has…

npower targets customer service improvements with proposed restructure

npower targets customer service improvements with proposed restructure Stoke on Trent Contact centre will close in…

BT announce Recruitment Drive at Belfast Contact Centre

BT have announced the creation of 160 jobs at a their Belfast based contact centre with…

Webhelp UK launches recruitment drive

Customer experience company Webhelp UK, is to recruit over 600 new people throughout its UK network…

Barclays’ Coventry based Contact Centre set to Close March 2014

Barclays’ Coventry based Contact Centre set to Close March 2014 It has been reported that Banking…

Barclays Glasgow Contact Centre announce closure

Barclays Glasgow – It has been reported that Barclays are to close its Nelson Mandela Place,…

Capita to create hundreds of new jobs in Yorkshire

Over 500 jobs in Capita’s Dearne Valley and Leeds call centres will be created over the…

Sitel UK announce new jobs at Watford contact centre

Sitel UK, experts in outsourced customer care solutions, today announces the creation of a further 75…

Jabra appointment New managing Director Nigel Dunn

Jabra are very pleased to announce the appointment of Nigel Dunn to the role of Managing…

New Call Telecom announces jobs at Burnley contact centre

Burnley based telecoms company New Call Telecom have announced the creation of 30 jobs at their…

Calderdale Council’s contact centre gearing up to go live

Calderdale Council are in the final stages of making their new contact centre operational from 11th…

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