Webhelp UK has donated an additional £10,000 to Macmillan Cancer Support following a very successful start…
Category: – Recruitment
Jabra New Appointment – Dawn McMorrow
Jabra UK & Ireland Business Solutions enhances its marketing department with the appointment of new UK&I…
Sinclair Voicenet Expands Sales Operation with Appointment of Steve Bailey
Sinclair Voicenet has appointed industry veteran Steve Bailey as Area Sales Manager. In this role he…
Rigney Dolphin announce closure of their Derry operation with the loss of 30 jobs
The North’s Enterprise Minister Arlen Foster confirmed the closure in a statement, “Rigney Dolphin has confirmed…
E.ON leading the way in youth recruitment programmes and customer service
E.ON has announced it is to pilot a Customer Service Apprenticeship scheme, helping to support the…
Ten top tips for managing sickness absence – Sage
A survey conducted last year by the Chartered Institute of Personnel and Development found that absence…
Serco Embark on expansion at Sheffield Contact Centre
Serco has confirmed the launch of a recruitment drive for around 150 new members of staff…
EE Creates Jobs at Contact Centre
EE commits to deliver industry-leading customer service by increasing UK-based customer service resources – Over 1,000…
Interactive Intelligence Makes Organisational Changes
Interactive Intelligence Group Inc has created three C-level positions to further streamline its operations for improved…
A million workers off sick for more than a month – Any in your contact centre?
As many as 960,000 employees were on sick leave for a month or more each year…
Contract with Scottish Power creates new jobs at KC Contact Centres
More than 20 new, permanent jobs could be created at a local contact centre if an…
Teleperformance set to grow in Kilmarnock during 2014
Teleperformance has announced that it plans to increase its workforce in Kilmarnock by up to 15…
Firstsource Achieves Investors in People Silver Standard
Firstsource Solutions has announced that it has been accredited with Investors In People (IIP) Silver Standard…
Jabra Promotes Robert Stockford
Jabra are very pleased to announce the promotion of Robert Stockford to the role of Channel…
UK Businesses Risk Losing Talent according to REED
As confidence returns to jobs market, businesses advised to invest in workforce to retain and attract…
Aegis announce plan for Glasgow based contact centre
Global outsource company Aegis have announced plans to create a 2,500 seat contact centre in Glasgow.…
IKEA on recruitment drive at Peterborough contact centre
Swedish furniture company IKEA have announced plans for a major recruitment drive at their Peterborough contact…
Customer Experience Academy creates over 40 new jobs
Following the success of its pilot programme earlier this year, customer experience company, Webhelp UK, has…
npower targets customer service improvements with proposed restructure
npower targets customer service improvements with proposed restructure Stoke on Trent Contact centre will close in…