RBS closure of their contact centre in Southampton is branded as “deplorable” by Trade Union Unite…
Category: – Recruitment
Jabra Appointment Lee Davis to Drive Channel Strategy
Jabra announces appointment of Lee Davis to drive its enhanced channel strategy – UC channel expert…
RBS Cut 150 Jobs at Greenock Contact Centre
It has been announced that RBS are axing 150 jobs at their Greenock based contact centre.…
Content Guru Expand Leadership Team with New CIO
Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its…
Getting Recruitment Right in Contact Centres
People, peaks and personality: getting recruitment right in contact centres Recruitment has never been an easy…
Senior Appointments at Leading Contact Centre Specialists
Leeds-based contact centre specialist, BrightCloud Group, has expanded its team of specialists with the appointment of…
Ant Marketing To Open New Sheffield Contact Centre
Ant Marketing announce the opening of an additional contact centre in Sheffield employing 80 new staff.…
D&G £3.4M Contact Centre Refurbishment
Chris Leslie MP visits Nottingham call centre after £3.4M refurbishment The Member of Parliament for Nottingham…
Contact Centres – Fast Becoming A dream Job
Contact centres; fast becoming a dream job rather than a stepping stone to one – By…
Content Guru Appoint New Chief People Officer
Content Guru Taking Customer Engagement & Experience to the Next Level with New Chief People Officer…
Vericall To Create 200 Contact Centre Jobs in Fife
VeriCall to deliver 200 jobs with the opening of a new contact centre in Fife with…
Noble Systems Hires 500th Contact Centre Employee
Noble Systems, a global leader in omnichannel contact centre technology solutions, today announced that it has…
Firstsource Investment in Belfast Contact Centre
Firstsource Solutions unveil £1 million investment in Belfast Contact Centre Operation Global Business Process Management (BPM)…
Teleperformance Announce CEO for UK Contact Centre
Teleperformance Announce New CEO for UK and South Africa Contact Centre, Gary Slade Teleperformance has appointed…
Centrica Plan Closure of Glasgow Contact Centre
Energy giant Centrica have entered into a consultation period with both staff and unions as it…
New Head of Group Contact Centres at Markerstudy
Russell Wilson has been appointed to the new position of Head of Group Contact Centres for…
Charities Boosted by Contact Centre Donation
Mayor of Sunderland Charaties Boosted by Contact Centre Donation The North East’s contact centre industry presented…
150 Jobs Created at ResQ Contact Centre
ResQ, the Outsource contact centre company, has announced that it is to recruit 150 additional staff…
Auxillis Selects greenbean As Contact Centre Partner
Major Peterlee employer, Auxillis, selects greenbean by NRG as exclusive contact centre recruitment partner Accident management…