Sky have announced the creation of 500 new jobs at their Leeds contact centre to meet customer demand
Sky, Europe’s leading direct-to-consumer media and entertainment company, has created 1,000 new jobs throughout the UK, including opening a new customer contact centre in Leeds, to meet growing customer demand.
Sky will create 500 new customer service roles at its new contact centre at No 1 Leeds in the city centre.
The soon to be recruited customer service agents will support customers across a range of Sky products and services including Sky Broadband, Sky Mobile and Sky TV.
The new contact centre will be set up to support Sky customers however they choose to contact Sky, including call, text, chat via the MySky app or even via Facebook messenger.
Stephen van Rooyen, CEO, UK & Ireland, Sky said:
“Our customers love viewing all their favourite shows in one place with Sky Q, so it’s great that 500 new Sky engineers will be hitting the roads right across the UK this winter to meet growing customer demand.
Together with our expanded team in Leeds, these 1,000 new employees are a real testament to Sky’s commitment to customer service and investment to create a diverse workforce right across the UK.”
With 24 million customers across seven countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group.
Sky’s 31,000 employees help connect our customers with the very best of Sports, News, the arts and to our own local, original content. Following the success of Sky originals like Chernobyl, Patrick Melrose, Das Boot and Gomorrah we launched Sky Studios and now plan to more than double our investment in original drama and comedy over the next five years.
For additional information on Sky visit their Website