Motherwell-headquartered contact centre outsource company Ascensos has announced the opening of its second base in Turkey…
Category: – Outsource/BPO
Sensée Expands Its Senior Management Team
Sensée expands senior management team as interest in home-based CX Outsourcing builds momentum Sensée, the work-from-home…
Interact Mark 10 Years & Create of 100 Contact Centre Jobs
Interact marks 10 years with the creation of 100 UK contact centre jobs Interact is a…
Ascensos Recruitment Drive at Motherwell Contact Centre
A leading Scottish customer service outsourcing firm Ascensos has announced an expansion of its headquarters and…
TTEC EMEA Wins at Global Sourcing Association Awards
TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021 TTEC Holdings,…
VeriCall Listed on Educational Hub & Win Contact Centre Awards
VeriCall Listed on Leading Procurement Portal The Educational Hub & Wins Two More Gold Awards for…
go-centric Expands Wordforce to more than 1,000 across UK
Glasgow-based contact centre go-centric has rapidly expanded its workforce and now has more than 1,000 employees.…
Ventrica on Crown Commercial Services Framework
Ventrica secures place as a supplier on Government’s Crown Commercial Services Framework Ventrica, a leading European…
Major Contact Centre Receives Living Wage accreditation
Glasgow-based customer service specialists go-centric have been formally recognised as a real Living Wage employer. go-centric…
Ascensos Invests in Digital Following Contact Centre Expansion
Ascensos, which is headquartered in Motherwell and employs over 3,000 contact centre staff across its network…
Capita Signs Contact Centre Contract Renewal with RSPCA
Capita today announces it has signed a customer service/contact centre contract renewal with the RSPCA for…
go-centric On UK Gov Framework For Contact Centres
Glasgow-based go-centric has been awarded a place on a major UK Government procurement framework to deliver…
Ventrica Announce Launch of Jamaica Contact Centre
Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service…
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes Enterprises, Inc. In accordance with the announcement…
Ascensos Continues Expansion with Cape Town Contact Centre
Ascensos has announced its expansion into South Africa with the opening of a new contact centre…
ESFA Partner with Arvato to Create Digital CX Contact Centre
Education and Skills Funding Agency Partners with Arvato to create Digital Customer Experience Contact Centre Arvato…
Webhelp Acquires OneLink to Expand Operations
Global BPO Webhelp Acquires OneLink to Expand contact centre Operations for Customer Experience Services and Solutions…
ResQ opens third contact centre in Hull’s Hammonds Building
ResQ opens third contact centre in Hull’s newly refurbished Hammonds building ResQ, the leading outsourced contact…
Ventrica Contact Centre Digital Multilingual Bureau
Ventrica launches Digital Multilingual Bureau (DMB) to provide fast-growth businesses both digital and multilingual customer service…